177 Reviews of Jaffarian Volvo - Service Center
Same Day Service Needed a new headlight. Seemed like a small task until you check out the video. Called at 1:30 PM. Half hour drive from dealership. Repair complete by Needed a new headlight. Seemed like a small task until you check out the video. Called at 1:30 PM. Half hour drive from dealership. Repair complete by 3:00. Great job. Reggie took excellent care of me. Fast, friendly service. More
105,000 mile checkup . Told what price would be. No surprises. Have gone through many service agents. Rene is the best representative of your company. . Told what price would be. No surprises. Have gone through many service agents. Rene is the best representative of your company. More
Worst evperience of my life My car has been in the collision center for well over 2 months about 2 1/2. I have 2 Volvo's c70 & an xc90. The c70 is the one that i have not gotten My car has been in the collision center for well over 2 months about 2 1/2. I have 2 Volvo's c70 & an xc90. The c70 is the one that i have not gotten back and it is 8/13/16 and they got car on June 3rd, 2016 the insurance pay out was on 8/6/16 and I STILL DO NOT HAVE MY CAR BACK!!!!!!!!!! This is the worst display of gross negligence & of customer service ever! I even called Volvo of US and the could not believe this. Now i am in a massive battle with Jaffarian. I have been lied to for weeks with tomorrow we will bring the car or with 1 to 2 days for over a month, but still no car. This is a VERY BAD dealership but the worst customer service i have ever experienced. I would not recommend them ever i already sent a friend to another dealership to buy her brand new xc70. My rating on this dealership would be a zero across the board. I have talked to everyone from owner, GM, and down. Horrible treatment of a very loyal customer whom will never buy nor recommend again!!!!!!!! i did pass this along to all my friends and Tennis colleges of which only bought Volvo's until now and this also has to do with the fact that have been in a very long battle with cancer (stage 4) breast, bone, & liver and they treated me like garbage & still no car!!!!!!!! Volvo of the US are trying to help me now i will not deal with rude service nor anymore lies. My focus will be on saving my life! Marie More
detailing and 60,000 mile check o Rene was so very helpful and knew exactly what i was looking for to be done. alot of stress removed from me, i was happy Rene was so very helpful and knew exactly what i was looking for to be done. alot of stress removed from me, i was happy More
Excellent experience! I brought my car in for maintenance and was more than satisfied. The customer service was top notch and the shuttle service was so helpful. I brought my car in for maintenance and was more than satisfied. The customer service was top notch and the shuttle service was so helpful. More
Overall good Almost always had a great experience bringing my car in for work at Jaffarian. The service people are friendly and pleasant. They let you know what th Almost always had a great experience bringing my car in for work at Jaffarian. The service people are friendly and pleasant. They let you know what they find and the reasons behind each cost or recommendation. This time I brought my car in for a air-conditioning problem that occured after the car had been running for at least a half hour during hot days while sitting in traffic. Something they weren't able to replicate in their garage. I paid for an AC recharge as they couldn't find a problem. Now There is considerably more time that I am subject to comfortable temperatures before the problem begins to re-occur. So the only downside to my experience with them is that it seems as if once in a while they don't attempt to replicate the situation as fully as they could. More
165,000 Mike service yesterday on my 2006 Volvo S-80. My Vokvo S-80 continues to run well. Have had it serviced at Jaffarian Volvo since returning to this area and an very satisfied with staff and servic My Vokvo S-80 continues to run well. Have had it serviced at Jaffarian Volvo since returning to this area and an very satisfied with staff and service. More
Great dealership I was a little apprehensive when I drove so far from my house to go look at cars at Jaffarian. Was pleasantly surprised when I ended up buying car so I was a little apprehensive when I drove so far from my house to go look at cars at Jaffarian. Was pleasantly surprised when I ended up buying car so quickly. I've had to return twice for warranty service. Its cost me $ 0.00 so far. They've got a wonderful sitting area if you are waiting to have service.. Personnel are wonderful. Not sorry that I travelled a little out of my area to buy car here. More
Communicative and sympathetic Everyone at the dealership was very helpful and forthright with me, especially Service Manager Brendan Block who kept me updated on my servicing. I fe Everyone at the dealership was very helpful and forthright with me, especially Service Manager Brendan Block who kept me updated on my servicing. I felt informed about all my options and they were always willing to offer more help. More
It's customer relationships! I have owned Volvos for many years, I have dealt with many persinalities both in my personal life and working with dealerships. Rene is your front I have owned Volvos for many years, I have dealt with many persinalities both in my personal life and working with dealerships. Rene is your front person and she is calm, reapectful and courteous....she never leaves tou feeling you are not heard. And Brendan the service manager, is a true professional. I have truly been i. Good hamds at Jeffarien Volvo and can't thank everyone there for taking care of me. Excellent service! Great teamwork. More