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Jaguar DFW
DFW Airport, TX
676 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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676 Reviews of Jaguar DFW
April 07, 2016
Great experience. I bought a Porsche at this dealership. Paul Light was very helpful. He checked in on me from time to time while I was looking at other cars. He was ve I bought a Porsche at this dealership. Paul Light was very helpful. He checked in on me from time to time while I was looking at other cars. He was very professional and helpful. They gave me a good deal at the end on the car. I would recommend this place to others. Other people in the dealership was also very friendly. More
by Scarlet682
Employees Worked With
Paul Light
April 04, 2016
Brand new Jaguar! The professional atmosphere, cleanliness and courtesy of everyone in the dealership is such a refreshing experience. I am a female and I always Lease The professional atmosphere, cleanliness and courtesy of everyone in the dealership is such a refreshing experience. I am a female and I always Lease my vehicles without my husband present. I truly appreciate the respect I receive from everyone! No waiting, no hassle, just friendly and Professional!! More
by stephrichey
Employees Worked With
Mark Kinard, Scott Miller
April 04, 2016
certified jaguar XJ buying experiance best car buying experience you can get. professional, honest, courtesy, knowledgeable and a great deal. Mark looks after you all the way. I would hig best car buying experience you can get. professional, honest, courtesy, knowledgeable and a great deal. Mark looks after you all the way. I would highly recommend Jaguar Plano. More
by supersport
Employees Worked With
Mark Kinard
March 31, 2016
The Best in DFW My husband and I received the best service from the time we stepped into the dealership. Very professional, courteous, and knowledgeable. We were in a My husband and I received the best service from the time we stepped into the dealership. Very professional, courteous, and knowledgeable. We were in and out in under 3 hours. Thanks again! ?? More
by YOUNG
Employees Worked With
Mark Kinard
January 13, 2016
Redemption I purchased a 2012 CPO Jaguar XF. I have always been a BMW fan and have owned 5 of them, but read the reviews and decided to go test an XF for my wif I purchased a 2012 CPO Jaguar XF. I have always been a BMW fan and have owned 5 of them, but read the reviews and decided to go test an XF for my wife. The car drove great and had tons of power so I bought it on the spot. Literally as I was driving home from the dealer, I smelled antifreeze. Turns out the water pump failed. Called the service department and they got me a new XF to drive while the promptly repaired mine and added the window tint I requested. It was fixed in a day and we could not be more pleased with the service we received. I was so impressed with the service, I even brought in my Audi S5 to have them tint the windows on that car as well. Park Place Jaguar turned what could have been an nightmare into a pleasant experience and have earned my business in the future by doing so. More
by Satisfied Customer
Employees Worked With
Daniel Alvarez, Mark Kinard
December 15, 2015
Great Car Buying Experience Mark is awesome and great to work with. He explained each and every step in a professional way and helped us to buy the car. Another Smooth experience Mark is awesome and great to work with. He explained each and every step in a professional way and helped us to buy the car. Another Smooth experience! More
by Kannan
Employees Worked With
Mark Kinard
November 28, 2015
A+ Service This was an extremely smoothe and easy process Mark was very efficient and knowledgeable I couldn't be happier with my purchase or the experience. The This was an extremely smoothe and easy process Mark was very efficient and knowledgeable I couldn't be happier with my purchase or the experience. The environment of the dealership stood out and I enjoyed the non pushy sales approach. I couldn't be happier with my overall experience or my car purchase. I look forward to working with Mark in the future and wouldn't want to go through any other dealership. More
by Mzsolga
Employees Worked With
Mark Kinard
November 09, 2015
Ultimate car buying experience. I have literally purchased more cars than I can remember and this was without doubt the smoothest transaction I have experienced. Mark is a consummate I have literally purchased more cars than I can remember and this was without doubt the smoothest transaction I have experienced. Mark is a consummate professional and I'd recommend both him and his dealership without hesitation. More
by alanS
Employees Worked With
Mark Kinard
November 04, 2015
the worst service department experience ever I took my 2000 S type - a car that wins when it is in the Jaguar car shows for customized cars - the car only has 19,000 miles and has never driven i I took my 2000 S type - a car that wins when it is in the Jaguar car shows for customized cars - the car only has 19,000 miles and has never driven in the rain. The car had an electrical problem - the part had to come from England. Every other luxury dealer would have called me with an update on receiving the part and how long it would take to install the part. 4 weeks later with no communication, my husband called. They located the part which they had received and installed it , leaving a message that it was ready for pick up When we arrived - we found that they had left the car outside in the 100 degree heat for 3 weeks - and the headliner had come loose and fallen down in back so that it covered the back window . If the service tech has even looked at it , he would have seen there was no rear vision - the car should never have been delivered this way. Any other dealer , with a decent service tech , would have looked at the car before calling us to pick up and told us about the headliner . We would have told them to send it out and repair - we didn't Question the price on the part from England and would have been fine with the cost to repair of the headliner. We were so mad about the LACK OF SERVICE experience that we drove the car home and ended up denting the car when my husband backed into the garage. I complained and they offered to pick the car up and have the liner repaired . Because they delivered the car in dangerous condition , I thought they should repair the dent . They did not agree . When I spoke with the service manager , he tried to defend the service rep - telling me that since I was planning to sell the car, I shouldn't expect them to give me the same kind of service that someone who recently purchased a car. In addition , the interior had grease stain. So , if your car isn't new and/or you don't plan to purchase one soon , then expect second class treatment More
by Unhappy service customer
Employees Worked With
I threw the card away and I spoke with the service manager
October 30, 2015
Fast and Easy No pressure and super easy to deal with......A great car buying experience. 100% honest , Chad was a great person to work with and he did everything t No pressure and super easy to deal with......A great car buying experience. 100% honest , Chad was a great person to work with and he did everything to see that we were happy More
by Foam Guy
