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Jaguar DFW
DFW Airport, TX
670 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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670 Reviews of Jaguar DFW
November 28, 2015
A+ Service This was an extremely smoothe and easy process Mark was very efficient and knowledgeable I couldn't be happier with my purchase or the experience. The This was an extremely smoothe and easy process Mark was very efficient and knowledgeable I couldn't be happier with my purchase or the experience. The environment of the dealership stood out and I enjoyed the non pushy sales approach. I couldn't be happier with my overall experience or my car purchase. I look forward to working with Mark in the future and wouldn't want to go through any other dealership. More
by Mzsolga
Employees Worked With
Mark Kinard
November 09, 2015
Ultimate car buying experience. I have literally purchased more cars than I can remember and this was without doubt the smoothest transaction I have experienced. Mark is a consummate I have literally purchased more cars than I can remember and this was without doubt the smoothest transaction I have experienced. Mark is a consummate professional and I'd recommend both him and his dealership without hesitation. More
by alanS
Employees Worked With
Mark Kinard
November 04, 2015
the worst service department experience ever I took my 2000 S type - a car that wins when it is in the Jaguar car shows for customized cars - the car only has 19,000 miles and has never driven i I took my 2000 S type - a car that wins when it is in the Jaguar car shows for customized cars - the car only has 19,000 miles and has never driven in the rain. The car had an electrical problem - the part had to come from England. Every other luxury dealer would have called me with an update on receiving the part and how long it would take to install the part. 4 weeks later with no communication, my husband called. They located the part which they had received and installed it , leaving a message that it was ready for pick up When we arrived - we found that they had left the car outside in the 100 degree heat for 3 weeks - and the headliner had come loose and fallen down in back so that it covered the back window . If the service tech has even looked at it , he would have seen there was no rear vision - the car should never have been delivered this way. Any other dealer , with a decent service tech , would have looked at the car before calling us to pick up and told us about the headliner . We would have told them to send it out and repair - we didn't Question the price on the part from England and would have been fine with the cost to repair of the headliner. We were so mad about the LACK OF SERVICE experience that we drove the car home and ended up denting the car when my husband backed into the garage. I complained and they offered to pick the car up and have the liner repaired . Because they delivered the car in dangerous condition , I thought they should repair the dent . They did not agree . When I spoke with the service manager , he tried to defend the service rep - telling me that since I was planning to sell the car, I shouldn't expect them to give me the same kind of service that someone who recently purchased a car. In addition , the interior had grease stain. So , if your car isn't new and/or you don't plan to purchase one soon , then expect second class treatment More
by Unhappy service customer
Employees Worked With
I threw the card away and I spoke with the service manager
October 30, 2015
Fast and Easy No pressure and super easy to deal with......A great car buying experience. 100% honest , Chad was a great person to work with and he did everything t No pressure and super easy to deal with......A great car buying experience. 100% honest , Chad was a great person to work with and he did everything to see that we were happy More
by Foam Guy
October 29, 2015
Love this place! I bought my XJL about a year and a half ago from Park Place Jaguar in Plano and this is by far, the best dealership I have ever done business with. I bought my XJL about a year and a half ago from Park Place Jaguar in Plano and this is by far, the best dealership I have ever done business with. Everyone from sales and service are friendly and so helpful. It is so nice to go to a place and be treated so well, in this world that customer service seems to be severely lacking. More
by Vicki J
Employees Worked With
Bob Lynn
October 22, 2015
Excellent experience This was one of the best car-buying experience I have had and I buy a lot cars. The vehicle is higher than average condition, yet the price was lower This was one of the best car-buying experience I have had and I buy a lot cars. The vehicle is higher than average condition, yet the price was lower than average. Great value! More
by Arod57
Employees Worked With
Mark Kinard
September 15, 2015
32 years, After thirty + years of purchasing vehicles, finally a dealership and salesman where I don't feel puzzled and scratching my head after buying a car. M After thirty + years of purchasing vehicles, finally a dealership and salesman where I don't feel puzzled and scratching my head after buying a car. Mark made my buying experience so comfortable and he's very knowledgeable of the product he's selling you. Thanks again Mark! More
by Anthony T.
Employees Worked With
Mark Kinard
September 04, 2015
Mark Kinard a professional This was the best ever experience I've ever had purchasing a vehicle. Mark was professional, never once was he pushy or less than helpful. If you ar This was the best ever experience I've ever had purchasing a vehicle. Mark was professional, never once was he pushy or less than helpful. If you are going to buy or lease a Jaguar, then this is the place and person to make it happen. I am a single woman, treated respectfully and with confidence. By the way love, love my new Jaguar. It is truly the most beautiful car I've ever owned and I've owned 700 series BMWs, Mercedes, Infiniti and Lexus. Linds More
by Ljb
Employees Worked With
Mark Kinard
August 31, 2015
The Jaguar F-Type is amazing as was our buying experience Little did we know that our perfect vehicle was already sitting in the center of the showroom floor when we entered the dealership last Saturday. Ever Little did we know that our perfect vehicle was already sitting in the center of the showroom floor when we entered the dealership last Saturday. Everyone gave my husband and me some room to look over the car at our own pace. When Brad P. came over we just started talking about the aesthetic and performance attributes of the car. Our conversation was very relaxed and casual, without any “what can I do to make you buy a car today?” sales pitch. We really enjoyed our test drives, and Brad made the purchasing process extremely easy. Brad has gone over and above on service after the sale as well, by helping us set our garage door opener at our house, and delivering some items personally to my husband’s workplace. The car is amazing, and we are just as pleased with our buying experience. More
by B&B
Employees Worked With
Brad Pyatt
August 28, 2015
Awesome & patient I highly recommend Park Place Jaguar for fast and perfection business. Mark Kinard is a great s salesman that goes above and byond his duties. Loved I highly recommend Park Place Jaguar for fast and perfection business. Mark Kinard is a great s salesman that goes above and byond his duties. Loved my vehicle. More
by Alysia
Employees Worked With
Jamal, Mark Kinard
