Jaguar DFW

The purchase experience was good. The service there is horrendous. On top of them no knowing anything about the Lotus' they sell, my wife was told--while I was out of town--to have a $500 service done th horrendous. On top of them no knowing anything about the Lotus' they sell, my wife was told--while I was out of town--to have a $500 service done that had already been done. They stole a brand new Bosch Icon windshield wiper and replaced it with a terrible, cheap piece of junk that smears. When I call, they put me to Roy's voicemail even though he's there. He won't call back and they won't let me talk to a manager. Total scam! More

My entire experience with this organization was extremely pleasant. The staff was professional and helpful during the purchase of my lotus Evora. I would recommend this dealership to anyone. It is easy pleasant. The staff was professional and helpful during the purchase of my lotus Evora. I would recommend this dealership to anyone. It is easy to work with a local dealer and be happy with the service but I dealt with this group from another state 900 miles away and received the same service and professionalism as I have received from local dealers on other purchases. More

Michael was very professional. As my purchase originated in Houston, Michael was diligent in returning phone calls and gathering the proper and correct information. He acquired the car (dealer trade), and h in Houston, Michael was diligent in returning phone calls and gathering the proper and correct information. He acquired the car (dealer trade), and had it ready when promised. The overall experience was exceptional, including after sales follow up. Our second car from Park Place and probably not the last. Tom and Sharon Walter More

Steve Lester was very knowledgeable about the car I purchased. He spent a great deal of time explaining in detail how everything worked and made sure I was comfortable with the car. Steve also made a purchased. He spent a great deal of time explaining in detail how everything worked and made sure I was comfortable with the car. Steve also made a personal call to me a few days after my purchase to be that I was happy with my purchase. The overall experience with this dealership has been a pleasant one so far. More

I was in the market for a new car and Park Place Jaguar in Plano was the first place we visited to test drive cars. When we walked in we had no intentions of purchasing that day as I had a list of other ca in Plano was the first place we visited to test drive cars. When we walked in we had no intentions of purchasing that day as I had a list of other cars I was going to test drive. But Will Haynes met us, listened to us, found the perfect car for me and was able to get us to the payment we wanted. So we signed the papers and brought home my new Jaguar that day. I absolutely love my new car and every time I have been back to the dealership, everyone has been courteous and helpful. Definitely an experience I would recommend. More

I had been driving a 2009 BMW 535i and wanted something new. I looked online at the Jaguar XF's and just dropped in there on a Saturday Morning and walked in. Will Haynes introduced himself and I told hi new. I looked online at the Jaguar XF's and just dropped in there on a Saturday Morning and walked in. Will Haynes introduced himself and I told him what I wanted and gave him the keys to my car to have it appraised. He showed me the car I was interested in, a 2012 Jaguar XF with the 5.0 engine. Will had great product knowledge and was able to show me how to do certain things with the car that I had previously done with my BMW as he had prior BMW experience. We took the car for a drive and I was amazed at the acceleration and the quietness and the ride. When we arrived back at the dealership he presented the initial numbers. I then met with Daniel Syvrud and we struck a deal. Mr. Cotroneo had my paperwork ready shortly and by that time the car had been washed and ready to go. While the car was being washed, Mr. Haynes already had another customer and was selling a car to them at the same time. He was truly a good salesperson. All in all it was a very pleasant experience. I've had the new car now for about a month and it still puts a smile on my face when I step on the accelerator. More

I looked for over two months for my next car. I knew I I looked for over two months for my next car. I knew I wanted a luxury car and I was coming out of a sports car. I found several luxury automobiles b I looked for over two months for my next car. I knew I wanted a luxury car and I was coming out of a sports car. I found several luxury automobiles but the lack of luster on sports car side was not what I would accept. Finally, I saw the jaguar XLS and found myself walking around this car several times and taken back by the styling and sleekness of the vehicle. I contacted Jaguar of Plano and set an appointment with A.J. I work in a professional environment in a corporate world. I was truly taken back by the Professionalism that A.J. demonstrated . From start to finish A.J. applied no pressure and answered all of questions and was very knowledgeable about the XLS. Overall, I have been very impressed with the dealership and all the staff that I have encounterd. I have had several luxury automobiles in the past. The XJL has more features and a better finish than anything I have ever owned. I have been stopped twice while while filling up with gas and asked "could they take a picture of my car"" How often does that happen when you drive a sedan!!! A.J. I will be back for my next ride in a couple of years ! Thank You MC More

Recently we purchased a 2012 Jaguar XF (British Racing Green) from Jaguar Plano..Brad Pyatt was our sales guide...we had been dealing back and forth with Brad since last June 2012 and we missed out on a b Green) from Jaguar Plano..Brad Pyatt was our sales guide...we had been dealing back and forth with Brad since last June 2012 and we missed out on a buy back then due to pricing differences...But recently we rekindled our efforts to find a Jag of our dreams and one became available at Jaguar Plano..It was slightly used under 6500 miles and in perfect condition...Brad was very helpful and patient with me, as I am a hard to deal with buyer..But Brad stuck it out, remained professional and friendly throughout the process, where as most salespeople would have closed the door on the deal.. Finally we came to a compromise on prices and the deal was set..All negotiated over the phone and through e-mails, as we live in Oklahoma City. ..Brad represented the car well and was my eyes and ears on the ground..we trusted him and he didn't let us down.. We drove down to Plano Texas on a Saturday Morning, signed the papers and drove home in a beautiful almost new Jaguar XF ..End of story Thank you Brad..You did good! Dennis and Melissa OKC, OK More

Brad did a great job. I am entirely too analytical (my wife will attest) so I beat the decision into the ground. Brad was patient and exhibited no pressure what so ever. The purchase experience was the wife will attest) so I beat the decision into the ground. Brad was patient and exhibited no pressure what so ever. The purchase experience was the easiest I have ever had on an automobile. Thanks Brad! More

It was quick and painless dealing with Jack on the purchase of our new 2012 Jaguar XF. They were very helpful in working with the shipping company as well. No complaints, highly recommend! purchase of our new 2012 Jaguar XF. They were very helpful in working with the shipping company as well. No complaints, highly recommend! More