Jaguar DFW

I absolutely loved working with Steve Lester! Steve provided OUTSTANDING customer service throughout the entire purchase experience. I reside in Austin, Texas and the vehicle of choice happen to be loc provided OUTSTANDING customer service throughout the entire purchase experience. I reside in Austin, Texas and the vehicle of choice happen to be located at Park Place Plano Jaguar, approximately 200 miles away. That said, Steve's level of professionalism and responsiveness ensured my confidence to lease/purchase long distance. He kept me informed, answered all my questions, and kept the process moving with the least amount of inconvenience to me. Upon car pick up, Steve took the time to review all of the car features and options, synchronized my phone, and walked me through the navigation and stero system. He made sure I was completely comfortable with the car before I drove it off the lot. I was touched when I learned that he had phoned my husband to make sure that I had arrived safely back home that evening. I appreciate Steve's excellent service. I am an extremely happy and proud XK coupe driver. Many Thanks! The Websters! More

We purchased a Jaguar XF from Jaguar Plano, and had it delivered to New Orleans, LA. The whole sales process was handled courteously, and at no point in time were we pressured into making a decision. Jack delivered to New Orleans, LA. The whole sales process was handled courteously, and at no point in time were we pressured into making a decision. Jack was extremely professional, and knowledgeable. Jack was upfront in all our connversations, and there were no "gotchas" or surprises at closing. He handled the whole process from the intial negotiations to getting our car on a truck from Dallas to New Orleans (you have to contract with the shippers yourself). The Earth Auto Shippers recommended by Jaguar Plano were fantastic also. We received our car within 24 hrs of scheduling, and in excellent condition. We would highly recommend Jaguar Plano to anyone, and especially to those making out-of-state purchases. More

Steve is an awesome guy. Probably the best car purchasing experienced I have ever had. Great staff, great service, great cars! I am would recommend this dealership to anyone buying a new or used car. experienced I have ever had. Great staff, great service, great cars! I am would recommend this dealership to anyone buying a new or used car. More

I have been looking at replacing my Infiniti G37 and going back to Jaguar. I drove an S Type for 7 years loving every minute of it. My wife and I stopped by the dealership on a Saturday afternoon just going back to Jaguar. I drove an S Type for 7 years loving every minute of it. My wife and I stopped by the dealership on a Saturday afternoon just to look at new 2012 XF's. The dealership was VERY BUSY. We were surprised as to just how busy they were. I was thinking I should have called ahead. However, Steve Lester came over and introduced himself to us and said that he would be right with us as soon as he took care of another couple. We didn't have to wait long. He asked me what I was looking for and he then took us out to look at a couple of cars and then let us drive an XF to see if I liked the ride and feel of the car. After returning to the dealership he had already pulled up my information from their system and worked up some numbers for us to look at. He had trade in information for my G37, we just needed to agree on a trade in value. We didn't jump right then, instead going home to think it over. After more research I felt I was getting a good deal on the car and trade and decided to make the purchase that Monday morning. Steve and I agreed on a meet time. It only took us 30 minutes to do the paperwork and then Steve took time to review all the features of the car, all while he had another customer waiting to take delivery on his new car. Steve did not rush me and answered every question I had. Since my purchase I have received several emails and calls from him wanting to know if I was happy with my purchase. Indeed I am! Thanks Steve! More

We visited the dealer to test drive the Jaguar XF and Will was happy to assist. We didn't plan on purchasing the car on that visit; however, Will's honest, direct approach gave us comfort that we were w Will was happy to assist. We didn't plan on purchasing the car on that visit; however, Will's honest, direct approach gave us comfort that we were working with an experienced sales person and we decided to talk further about a possible purchase. Will gladly stayed past closing without complaint, and focused his attention on us. And, if he was not certain of an answer, he was quick to find it. Based upon the combination of Will's help and the attractive programs offered by the dealer, we decided that we would purchase the car that evening. I was impressed with Will both personally and professionally and have confidence that he will be our advocate should any problems (hopefully unlikely) arise with the XF. I would recommend anyone interested in purchasing a Jaguar to meet with Will. More

Brad and I had email issues to begin with, but he was very nice to work with both online and in person. He took me on a test drive and went over all the features of the vehicle with my husband and I. We very nice to work with both online and in person. He took me on a test drive and went over all the features of the vehicle with my husband and I. We appreciated the dealership replacing the damaged back passenger inside door panal while we waited. We felt that the resale price for my car was very low and the quoted repair for the cracked windshield over stated, but over all we were happy with the purchase. I love the car. More

It was literally 109 degrees and 5:00 friday evening when we drove into Parkplace. Steve Lester came out immediately to greet and welcome us. He was helpful in providing prices and Jaguar details to us about we drove into Parkplace. Steve Lester came out immediately to greet and welcome us. He was helpful in providing prices and Jaguar details to us about each car we inquired on. He pulled up the vehicle for us and as we were test driving one he had another cooling off from the soarching heat. We went to dinner to decide on which vehicle we wanted and while I was in the restaurant my husband and Steve suprisingly began the paperwork for my new Jaguar. As we returned back to the dealership Steve had everything ready for us and it literally took 15 minutes. Unbenounced to us, Steve got off work at 5:00 but had stayed just to help us. We have been home for 5 days and we have already had a voice mail from Steve checking on us to see if we had any new questions. He was a joy to do business with. He was professional but very personable. We will definetly return back to Parkplace again. Rebecca Gifford More

Excellent overall experience. Brad was friendly and prepared. No stress. Everything done over the phone and email and all was taken care of before we had to drive over an hour out to Plano. They have t prepared. No stress. Everything done over the phone and email and all was taken care of before we had to drive over an hour out to Plano. They have the largest selection of Jags in DFW and one of the largest in the state. More

Hate to buy cars, but Brad made it an easy process. Got a fair deal on a nice looking Jaguar that the whole family likes. a fair deal on a nice looking Jaguar that the whole family likes. More

Excellent service. Went the extra mile to answer my questions lots of information on the car and great followup service. Will definatly work with these guys again. Very happpy with service and car. questions lots of information on the car and great followup service. Will definatly work with these guys again. Very happpy with service and car. More