The initial contact with my salesman, BJ Craig, was very professional and relaxed. At no time did I feel pressured to make a decision and every concern I had during the decision process was addressed. BJ and the company went to great lengths to find the exact vehicle I was looking for. When doing the paperwork/financing of the purchase, everything was explained well and handled professionally and, at my request, the finance person (I don't recall his name) recommended a restaraunt and made reservations for us. No buyers remorse after this purchase. I couldn't be happier with the vehicle. I would highly recommend this dealership.