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Jaguar Hilton Head

Hardeeville, SC

4.4
90 Reviews

145 Drivers Way, Suite 1

Hardeeville, SC

29927

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90 Reviews of Jaguar Hilton Head

April 15, 2023

Not only did they align my car when it did not need aligning they aligned it wrong and in 2 months I had to buy new tires which took me 5 days to even get them to respond to my calls . Very disappointe More

by roy holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
leslie , steve
Apr 26, 2023 -

Jaguar Hilton Head responded

Hi Roy, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 05, 2023

Leslie Reyes was awesome she got me in and out in a timely manner. She made sure my vehicle was serviced properly. More

by ebrown3228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Reyes
Apr 08, 2023 -

Jaguar Hilton Head responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2023

My original appointment was in January. They pushed it to March. My airbag light was on as a result of a improper wiring that occurred during a repair at BPC Motors. Other warning lights we More

by JagJive xx
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Reyes
Mar 30, 2023 -

Jaguar Hilton Head responded

Hi, we appreciate you taking the time to respond. The staff at Jaguar Hilton Head take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (843) 548-1136 -- we hope to hear from you soon.

March 09, 2023

I had the best service at Jaguar Land Rover Hilton Head/Autonation!!! I will definitely be contacting Brittany for any future vehicle purchases. She was amazing!!! The rest of the crew there was aweso More

by SVD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany??
Mar 13, 2023 -

Jaguar Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 30, 2023

Purchased a used car from this dealership recently. I got exactly what I wanted. The entire experience was fast, easy and extremely pleasant. Britta is an outstanding sales rep and such a nice person More

by achurchlg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Britta and John
Feb 03, 2023 -

Jaguar Hilton Head responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jaguar Hilton Head. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2023

Effective communications regarding the short and longer term needs for my Jaguar with suggestions for timing. Once agreement was made, service was completed in a timely manner and arrangements were made to More

by Gary Hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Geneser, Kristen Robbins
Jan 31, 2023 -

Jaguar Hilton Head responded

Hi Gary, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 25, 2023

Friendly and competent. No pressure to purchase the car. I liked the sales team, Victoria, Jim, John and Brittany. They were professional and made this purchase a positiv More

by carole.cornett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Victoria, John and Brittany
Jan 29, 2023 -

Jaguar Hilton Head responded

Hi Carole, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 23, 2023

Not very impressed. My car was over there six weeks for the door not opening with no results. More

by Traleigh2
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Leslie,
Jan 26, 2023 -

Jaguar Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (843) 548-1136 so we can work towards a resolution.

December 12, 2022

Great cars, explained reasons for service delay and approximately when you will receive your car More

by Van M Green
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Dec 16, 2022 -

Jaguar Hilton Head responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 29, 2022

After waiting 2 months for parts we left the car for 3 weeks and nothing was done. Since then car was drivable we took it and asked for an appointment and a loaner. 6 weeks later we dropped it off on Nov More

by Mitchpiet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa
Nov 29, 2022 -

Mitchpiet responded

Nothing was done to my car yet., waiting since July.

Dec 01, 2022 -

Mitchpiet responded

It's now December, still nothing done and not even a call from them.

Dec 06, 2022 -

Mitchpiet responded

Another week, no response. I asked the Service Manager to call me 5 days ago and he hasn't.

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