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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
350 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 350 reviews

August 15, 2020

Prompt professional service! I was able to drive right into the service bad and was attended to promptly. Will recommend to al of my friends and family. More

by Corwin.melvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias
Aug 16, 2020 -

Jaguar Land Rover Annapolis responded

Corwin - we know how important your schedule is to you, and that's why it's our aim to get you in and out of our Service Department as quickly as possible why providing your vehicle the attentive care it needs. Thank you for the kind recommendation, and we hope to see you next time!

August 10, 2020

Have always had a great experience, but this service missed the mark. Service itself was great, but when I came to pick up car, receptionist couldn’t be bothered to try to assist. Simply said she coul More

by AS
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Kelley
Aug 11, 2020 -

Jaguar Land Rover Annapolis responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at aafful@penskeautomotive.com. Thank you, Adolf Afful General Manager Land Rover Annapolis

August 09, 2020

I purchased my Range Rover Velar in october 2018 and I have never been disappointed with this location in Annapolis. Very Fine Professionals! I have enjoyed everything from the the individual answering th More

by Bdtaylor3
Recommend Dealer
Yes
Employees Worked With
JR - excellent customer service!, Mike Kelley, Robert Carter, Amy Anderson
Aug 10, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the positive review and rating! We are delighted to know that you have had good experience with us and to know that our team has provided you with great customer service. We value your business and we look forward to any future visits!

July 28, 2020

Jonathan in service is the best! I have been trusting him with my Range Rovers for years. He knows how I like things done. 5 stars! More

by Monique
Recommend Dealer
Yes
Employees Worked With
Front desk has been there for a while she is great!, Mike Kelley, Jonathan Monias, Robert Carter
Jul 29, 2020 -

Jaguar Land Rover Annapolis responded

Monique, thank you for the positive feedback! We are delighted to know that Jonathan is always helpful with your service experiences. We appreciate your business!

July 20, 2020

Excellent professional customer service provided by Mr Kelly.. well informed and very knowledgable. Kept me abreast of all that was going on with vehicle and alway provide recommendations More

by Evhummons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jul 22, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the wonderful feedback! We are delighted to know that you were provided with excellent and professional customer service, especially from Mr.Kelly! We appreciate your business and we are always here to help!

July 17, 2020

Annapolis Land Rover has consistently set a standard for great service that few dealerships can compete. Service Manager Michael Kelley was a big part of our decision to buy our second Land Rover! More

by cmebane87
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jul 18, 2020 -

Jaguar Land Rover Annapolis responded

Congratulations on another Land Rover! We'll be sure to thank Michael for being a big part of your decision and providing his assistance. It's great that our standards are to your expectations. Thank you for your feedback and happy driving!

June 15, 2020

Very Good and returned promptly as promisedAdequate Very Good and returned promptly as promised Adequate diagnosis Excellent customer service We would recommend to others looking forward to our new More

by sammy47@comcast.net
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
Jun 16, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us and we appreciate you recommending us. We are always here to help!

June 13, 2020

My service experience with Jaguar Annapolis has always been consistently excellent and the staff is always professional, courteous and provides great customer relations is why I bring my vehicle back to t More

by tlamar
Recommend Dealer
Yes
Employees Worked With
Mira is outstanding and has outstanding customer service , Mike Kelley
Jun 14, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the great review. We are happy to know that you have always had an excellent experience with us. We look forward to working with you again.

June 10, 2020

Had my Range Rover sport serviced at Land Rover of Annapolis. They have great customer service and I did not have to wait a long time. More

by LP
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
Jun 11, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for taking the time to share your great service experience with Mike! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 02, 2020

Great dealership I have been visiting this dealership since 2012 and the service and employees have been great. If you have a question, or need an opinion they have be More

by Marcella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias, Frank Elizondo, Robert Carter
Jun 03, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for the amazing review, Marcella. We are happy to know that you enjoyed our services. We look forward to working with you again.

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