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Jaguar Land Rover Annapolis

Annapolis, MD

4.9
350 Reviews

101 Ferguson Road

Annapolis, MD

21409

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Showing 350 reviews

May 29, 2020

Everyone was extremely nice. They made me feel very welcomed. They answered all my questions and concerns. I feel that they not only take special care of your care, but you as a person also. More

by selina_01
Recommend Dealer
Yes
Employees Worked With
The receptionist had a cheerful attitude and personality., Mike Kelley
May 30, 2020 -

Jaguar Land Rover Annapolis responded

Thank you so much for your feedback for us. We are so happy to know that our team members have provided such wonderful care. If there is anything else we can do to be of assistance, let us know! Our team is here and happy to help. Please have a wonderful day!

May 27, 2020

Outstanding customer service and knowledge, minimum wait time, comprehensive review of vehicle and future maintenance requirements. I highly recommend Jaguar Land Rover of Annapolis, Maryland! More

by Another Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
May 28, 2020 -

Jaguar Land Rover Annapolis responded

We are so happy to hear this! Thank you for the kind review and recommendation.

May 27, 2020

Very Happy with the service you’ll provided. Pleased with the social distance in the lobby Area. Waiting times wasn’t very long. Thank you’ll very much More

by Brianzod521
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
May 28, 2020 -

Jaguar Land Rover Annapolis responded

We are so glad that you were happy with the service you received. Please let us know if we can help in any way!

May 27, 2020

The scheduling of the appointment was very promptly. The service was explained with recommendations for superb maintenance and completed as scheduled. Even with the Coronavirus the process was very professi More

by Quintine
Recommend Dealer
Yes
Employees Worked With
Mike Kelley
May 28, 2020 -

Jaguar Land Rover Annapolis responded

It's always great to know that you received prompt service with us. Thank you for the kind words and great rating! We truly appreciate it.

May 12, 2020

I have always had a great experience working with everyone at this dealership. Frank has been very helpful with all of my purchases and Jonathan is always very efficient with all of my service needs. More

by Jeff W
Recommend Dealer
Yes
Employees Worked With
Jonathan Monias, Frank Elizondo
May 13, 2020 -

Jaguar Land Rover Annapolis responded

It is a joy to know that Frank and Jonathan have provided you with our great level of care. Thank you so much for your feedback, Jeff! Please feel free to reach out if we can ever do anything else for you. We are here to be of service!

May 07, 2020

With the current state of things with Covid 19, I can say Annapolis Land Rover is abiding by the social distance, masking and sanitizing rules. I felt safe and my Range Rover was serviced and washed. More

by delta_queen_dr
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
May 08, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for taking the time to share your excellent experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 07, 2020

The staff is excellent and very helpful. My service experience was excellent. The customer communication was also excellent. The service writers are very knowledgeable, the Technicians are t More

by King43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
May 08, 2020 -

Jaguar Land Rover Annapolis responded

Thank you for taking the time to write a review! We are thrilled to hear Mike and Jonathan went above and beyond to assist you with a high level of customer service throughout the process. Until we see, you next we will be sure to keep up our timely services and courteousness.

May 05, 2020

Everyone were pleasantly nice and professional. Prompt and excellent service!! The waiting area was very clean and appropriate to the pandemic crisis. Very professional services all around the board! More

by Tamikotaylor65
Recommend Dealer
Yes
Employees Worked With
Mike Kelley, Jonathan Monias
May 06, 2020 -

Jaguar Land Rover Annapolis responded

Taylor, thank you for taking the time to share your excellent service experience with Mike and Jonathan! We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 04, 2020

Used car purchase experience The used car that I purchased unfortunately displayed some significant and costly maintenance issues within the first month of ownership (needed new t More

by Paul
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Miller, Frank Elizondo
May 05, 2020 -

Jaguar Land Rover Annapolis responded

Hi Paul, Thank you for your feedback. We are so glad to know our team was helpful. If there is anything else we can assist with, please let us know. Our team is always happy to help.

April 25, 2020

Extremely Smooth Experience with Calvin We just purchased a (Highlander Limited) suv from Land rover of Annapolis and salesman "Calvin". This was one of the smoothest transactions to buy a v More

by tundra66rch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CALVIN BOGGON
Apr 26, 2020 -

Jaguar Land Rover Annapolis responded

Congratulations on your Highlander! We really appreciate knowing that Calvin has provided you and your wife with our excellent level of care. If there is anything else we can do for you, please do not hesitate to reach out and let our team know. We are here to help!

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