Jaguar Land Rover Annapolis

Very good experience. Frank Elizondo was a pleasure dealing with. We never felt rushed or pressured. Frank is very knowledgeable and helped us pick the right vehicle for our needs. dealing with. We never felt rushed or pressured. Frank is very knowledgeable and helped us pick the right vehicle for our needs. More

Amy Anderson was superb to work with. My husband, Eric, has always wanted a Jaguar convertible. He teases me every year during his birthday about getting one, just like on car commericals with the big red has always wanted a Jaguar convertible. He teases me every year during his birthday about getting one, just like on car commericals with the big red bow. Well, Amy made my husband's dream come true on his birthday this year on June 11th. I found the perfect one on the internet site and called Amy on the evening of June 10th to see if it was somehow possible to purchase this as a surprise for Eric on his birthday, for his to have the next day. She was able to somehow make this magically possible, to even include driving the vehicle down to Gaithersburg where I work on the afternoon of June 11th, have me sign all the papers, and then drive away with it in order to have it waiting for Eric in front of our townhouse in Frederick when he came home from work that day. She even gave me a big RED BOW too - just like the commercials and his dreams!!!!! He is still in shock and we love the car. Amy's customer service was BEYOND BELIEF and AMAZING! Thank you, Amy, for all your extra, extra efforts on my behalf. It was beyond my wildest dreams and I did not even think it was possible. It certainly would not have been possible without Amy Anderson! Sheila Nichols, Frederick, Maryland - one HAPPY HAPPY customer!!!!! :-) More

Frank was extremely knowledgeable and helpful with a great low pressure approach. Stayed late to work through all the details. Definitely recommend Frand and the Annapolis Jag Dealership. great low pressure approach. Stayed late to work through all the details. Definitely recommend Frand and the Annapolis Jag Dealership. More

We had a great car shopping experience with Sales Guide Graeme Reeves. He was both friendly and very knowledgeable about the product Land Rover. We came into the dealership with little or no knowledge on Graeme Reeves. He was both friendly and very knowledgeable about the product Land Rover. We came into the dealership with little or no knowledge on this vehicle but left with this being a top contender for our next vehicle purchase. It wasn't a question he couldn't answer. He greeted us with courtesy each and every time, even the test drives were a learning experience! But what really sold us was the drive over the rocky obstacle course out front of the Annapolis dealership, this was definitely the icing on the cake. Silly us, we though it was just there for decoration!!!!! Within two weeks of our last visit, we purchased a new Land Rover LR4. Awesome! More

I own a 2001Jaguar S-Type that I treasure and I always bring it to Annapolis Jaguar for service. Each and every time I visit, I am treated with courtesy and the best customer service by Service Manager, bring it to Annapolis Jaguar for service. Each and every time I visit, I am treated with courtesy and the best customer service by Service Manager, Ray Hatfield. As a Professional Development Manager with AT&T Business Solutions, I know the importance of excellent customer service. Ray is an asset to your team! Cindy L. Parker, a very satisfied customer More

Amy was great!! She took great care of me and my family best car buying experience I have ever had I will go back for another! best car buying experience I have ever had I will go back for another! More

It is always a pleasure to visit this dealership. All of the staff are friendly. Frank Elizondo has sold us several cars over the past few years. There are no unpleasant surprises when it is time to wrap the staff are friendly. Frank Elizondo has sold us several cars over the past few years. There are no unpleasant surprises when it is time to wrap up the deal. We bought a gorgeous green Jag on St. Patrick's Day weekend More

The customer service was great. Amy went out of her way to help us when we had trouble with our key. Would definitely buy from this dealership again. to help us when we had trouble with our key. Would definitely buy from this dealership again. More

Amy was wonderful! She made the process so easy and was always there to answer questions even during her day off. Thanks so much Amy! always there to answer questions even during her day off. Thanks so much Amy! More