Jaguar Land Rover Asheville

Great Car Buying Experience I worked with Angie Williams and she went above any beyond to make our experience quick, easy, and enjoyable. We live about an hour and a half away fr I worked with Angie Williams and she went above any beyond to make our experience quick, easy, and enjoyable. We live about an hour and a half away from this dealership, so most of our correspondence took place over text and email, which was extremely easy and convenient for us. She always got back with us quickly and sufficiently answered our questions. I would recommend both her and this dealership to anyone looking to buy a new vehicle. In addition, I also worked with Charlie Schierien, who was friendly, helpful, and had my loan approved in a matter of minutes. He was excellent to work with and was available to answer all of my questions and explain the process thoroughly. We are beyond happy with our Range Rover that we purchased here and couldn't say enough wonderful things about it. We would definitely use this dealership again when the need arises for a new vehicle. More

Caring and friendly staff Hands down a great dealership lead by wonderful people! It has been under new management for over a year or so and the family friendly customer servi Hands down a great dealership lead by wonderful people! It has been under new management for over a year or so and the family friendly customer service is evident. This dealership has exceeded my expectations! More

Family Fun The level of professional service and honesty is unparalleled in the industry. My family is my most prized possession and I know they will get home sa The level of professional service and honesty is unparalleled in the industry. My family is my most prized possession and I know they will get home safe while having a vehicle that meets our everyday needs along with off road fun. Thank you More

Friendly, no pressure sales process We've had a relationship with our Ft. Lauderdale Land Rover dealership since 2008 and recently purchased a new Discovery Lux for my wife and had a nai We've had a relationship with our Ft. Lauderdale Land Rover dealership since 2008 and recently purchased a new Discovery Lux for my wife and had a nail in her tire this summer while in the mountains of North Carolina. We contacted the Asheville dealership and they had to order a new tire and didn't want us driving the car over the weekend so they provided a loaner. The lease on my car was over so we drove new Range Rovers and leased a 2019 Sport MHEV that our South Florida deanship couldn't find so we look forward to working with the Asheville team each summer when we are away. Great job! More

Gave support and guidance graciously. Sales person responded to every request for information proving details and options. Always a timely and enthusiastic response. Could easily detect c Sales person responded to every request for information proving details and options. Always a timely and enthusiastic response. Could easily detect commitment to the dealership, but sensitive to our needs and anxious to satisfy us. More

Honest professional Main reason I bought the car was my trust in the people I dealt with. They were honest gave a fair price with no pressure Main reason I bought the car was my trust in the people I dealt with. They were honest gave a fair price with no pressure More

Took months and left me with a broken horn Took months to fix my car after multiple times trying to pick it up only to realize there were still issues. After finally getting fed up with waiting Took months to fix my car after multiple times trying to pick it up only to realize there were still issues. After finally getting fed up with waiting I just accepted my car only to realize my driver door no longer closes in line properly and my horn is now broken. NEITHER of which were issues when I dropped the car off. Tldr: Took forever to fix anything and broke things while the car was in their care More

Lost all trust in this dealership. My visit to Land Rover was everything but great. I trusted the service department to tell me if my vehicle was safe to drive. But they failed to do so My visit to Land Rover was everything but great. I trusted the service department to tell me if my vehicle was safe to drive. But they failed to do so. The dealership at first quoted me for 500 out the door. When I dropped my vehicle off I was then informed that it was $140 per "Concern" so the total bill would be $420 just to look at my vehicle. During that time they failed to inform me about some major safety issues. My AC Compresser could have broke the belt that the whole engine runs on and could have killed My 5 month old son and myself. They also failed to inform me that there was a serious leak in my Brake Master Cylinder, again all the fluid could have leaked out and my brakes could have stopped working at any point in time and could have killed my son and I. I was told I needed a new Wiper Motor when all they had to do was take five minutes to look over the system and see that it was not installed correctly. They also failed to inform me that I had a Misfire. They Charged me $140 Dollars to tell me that my key was stuck in the ignition and they didn't tell me what I needed to fix it. After my visit they told me I needed a new Ignition Cylinder, when all I needed was some dry lube and a new battery. I also was never given a Multi Point Inspection sheet showing me that they actually preformed the inspection. I trusted this Dealership to be professional and efficient because they are supposed to be the professionals. But now I cant even trust them to do something as simple as a oil change. More