Jaguar Land Rover Bellevue

Sheneta was awesome! Kept me up to date on the status of service and everything was fixed, plus more. Went way beyond my expectations! Thanks so much!!! service and everything was fixed, plus more. Went way beyond my expectations! Thanks so much!!! More

Fanstatic Customer Service Zoaran is fanstatic customer oriented guy and Rachel work in finance is appreciated. Both have well managed to keep up the commitment and had an smoot Zoaran is fanstatic customer oriented guy and Rachel work in finance is appreciated. Both have well managed to keep up the commitment and had an smooth delivery, More

Back Breaks Needed Overall my experience was great.....back breaks were checked and replaced. Had a new heating element replaced on the driver's seat as well-working gre Overall my experience was great.....back breaks were checked and replaced. Had a new heating element replaced on the driver's seat as well-working great!! More

Great customer service. To minimize wait time at a time like this, instead of a long battery charge wait, it was replaced at no chage. like this, instead of a long battery charge wait, it was replaced at no chage. More

Annual Maintenance - Was not covered I bought an 2017 F-type March 13, 2020 and made an appointment right after for the car's 3rd year annual service, which was covered under the car's ma I bought an 2017 F-type March 13, 2020 and made an appointment right after for the car's 3rd year annual service, which was covered under the car's maintenance package. Due to COVID19, the appointment was cancelled by the shop and I was told to reschedule once they opened up shop. After they opened up shop, I called in to make and another appointment and brought my car in. When I dropped off the car, the serviced rep said that my car is no longer within the maintenance window and that it was no longer covered. I had to call Jaguar Corporate and extensively let out my frustration on the service rep handing the service. In the end, they found a way to do all the maintenance but the dance that was involved was NOT appreciated. More

Alina Mars, Service Department is amazing. Best service I have had at JLR. Friendly, prompt, informative, great follow up. Also kind to co-workers. Excellent have had at JLR. Friendly, prompt, informative, great follow up. Also kind to co-workers. Excellent More

Great service, friendly staff. Routine service visit with replacement of a head lamp. Very friendly, courteous and prompt service. I’ll be back. Thank you! replacement of a head lamp. Very friendly, courteous and prompt service. I’ll be back. Thank you! More

Painless and Professional I was again very impressed with the staff and support when bringing my vehicle in for service this week. Sheneta continues to be an amazing resource w I was again very impressed with the staff and support when bringing my vehicle in for service this week. Sheneta continues to be an amazing resource when I need her and she is always helpful in getting me in and out in a way that respects my time. I just feel like they have a very dedicated team that cares enough to go above and beyond if necessary and even during such a strange time with the COVID-19 issue as well as the renovation of the service department the experience was top-notch! More

Easy experience in difficult times Super pleased that my prior appointment was honored and my loaner car was ready. Communication was good and everything convenient despite all the new Super pleased that my prior appointment was honored and my loaner car was ready. Communication was good and everything convenient despite all the new social distancing rules. More

Alina is great! Alina was friendly and got everything done in perfect order! Had a backlog of work that need to be done with the car, and frankly you never know when Alina was friendly and got everything done in perfect order! Had a backlog of work that need to be done with the car, and frankly you never know when deal with services if everything will be taken care of. Alina explained everything thoroughly and gave me a list of work they will be doing and did exactly that. That is the type of professionalism you expect to get. Thank you! More