Jaguar Land Rover Bellevue

Service specialist, Alina, was great...high touch personalized service. As well, everyone was friendly and attentive. However, there is a sense of overload. No place to park, took too long to pick personalized service. As well, everyone was friendly and attentive. However, there is a sense of overload. No place to park, took too long to pick up vehicle, wash was broken (again). Expectations are higher given cost. Also things like installing troop rack are way over inflated. Quoted $500 for 3 hours labor for something that took 45 mins by outside party. More

Great Service from Sheneta - Communicated well, kept me informed, efficient. Used text messages throughout the day. Checked me in and out immediately. Kept me moving. informed, efficient. Used text messages throughout the day. Checked me in and out immediately. Kept me moving. More

Great Experience The team at Jaguar land Rover Bellevue made my car purchase very easy and quick. I wasn't even buying a fancy new Jag, but was treated just as importa The team at Jaguar land Rover Bellevue made my car purchase very easy and quick. I wasn't even buying a fancy new Jag, but was treated just as important as any other customer. Zoran was great to work with and did not pressure me to but something I didn't want. More

Elite service 1 year service Shane, my service advisor went above and beyond to get me scheduled within my allotted time frame for service per my agreement. He explained the requi Shane, my service advisor went above and beyond to get me scheduled within my allotted time frame for service per my agreement. He explained the requirements of the service deal, how long he would need the vehicle available and worked with my schedule. More

Great service, great communication. Shane kept me apprised of my vehicles status throughout the day. With the car was down Shane went out of his way to have my vehicle hand washed apprised of my vehicles status throughout the day. With the car was down Shane went out of his way to have my vehicle hand washed More

Sergey was knowledgeable regarding both his vehicles and others I was considering, responsive to my questions, applied no pressure and I am happy with the vehicle I ended up with. others I was considering, responsive to my questions, applied no pressure and I am happy with the vehicle I ended up with. More

Service is consistently excellent! They make the experience truly seamless, from the first call to intake the issue, to amazing service loaners, to the checkout process where they go into great deta experience truly seamless, from the first call to intake the issue, to amazing service loaners, to the checkout process where they go into great detail about what they did. I’ve never felt rushed. I was so happy the last time with the loaner car, I went and bought one! They even helped with facilitating that. I stay with this dealership because I have zero doubt they will do whatever needed to keep me happy as a customer. More

We appreciated the straightforward approach to buying a car. Knowledgeable about the product and never pushy. Buying an expensive car that you test drive for 15 minutes hardly seems fair. It would have b car. Knowledgeable about the product and never pushy. Buying an expensive car that you test drive for 15 minutes hardly seems fair. It would have be nice to have more time to experience the feel, comfort and functionality of the car before purchase. More

I brought the car in for an infotainment issue, which got fixed, but the dealership damaged the back side of the car by running it into something. The fessed up for the damage, but the dent repair and paint fixed, but the dealership damaged the back side of the car by running it into something. The fessed up for the damage, but the dent repair and paint job were beyond poor. It's been worked on twice so far and still not to our satisfaction as the damage is still noticeable. A new metal side has been ordered and will be installed. Hopefully this will fix the issue and the paint will match. Through all of this where we've had to drop the car off multiple times and not know the exact status of when we will have it back, we have not received anything to make up for the dealership damaging our car other than to try and get it back to its perfect condition. I would have expected some deals or free service, etc. If the new metal side doesn't make the car perfect looking then I am not sure what they will be able to do next to make us whole as the dealership caused our brand new car of just a few months to depreciate faster than normal. More

The Service Department is professional and attentive. Alina is always a wealth of knowledge on my car. Also, thanks to Nam for the help on Jaguar Remote questions. Alina is always a wealth of knowledge on my car. Also, thanks to Nam for the help on Jaguar Remote questions. More