Jaguar Land Rover Bellevue

Regular service appointment, made great Sheneta always takes care of me & this was no exception. I got my truck in & considering the multiple things that needed work, it got done as soon as Sheneta always takes care of me & this was no exception. I got my truck in & considering the multiple things that needed work, it got done as soon as possible. She always makes sure that I'm taken care of, from having a loaner to quick and timely turn arounds I couldn't ask more of her. I was extremely pleased with the work done to my vehicle & I will continue coming back to Jaguar/Land Rover Bellevue. More

I waited 50 minutes from start to finish to get my loaner. I waited too long from start to finish dropping car off and getting my loaner car. My car was not very clean 3 days later when I picked it up either w I waited too long from start to finish dropping car off and getting my loaner car. My car was not very clean 3 days later when I picked it up either which was disappointing More

Good, the service representative Shawn was great Overall the biggest struggle I've had with the service experiences has been challenges with the online systems, booking appointments and follow up on Overall the biggest struggle I've had with the service experiences has been challenges with the online systems, booking appointments and follow up on the status of the car. The people are great but the lack of information or confirmation has been a frustration. More

Excellent Everything one would expect. Alina is bright informed and knows where to get answers , when she needs to . That sums it up in less then required 25 Everything one would expect. Alina is bright informed and knows where to get answers , when she needs to . That sums it up in less then required 25 words Thank you Alina More

120,000 Mile Service I had my 120,000 mile service completed on 11/1/19, upon arriving home on 11/1, I noticed my headlight was out. Either lights were not checked as par I had my 120,000 mile service completed on 11/1/19, upon arriving home on 11/1, I noticed my headlight was out. Either lights were not checked as part of the service, which is indicated to be included, or I am very unlucky to have a headlight go out during the 35 mile drive home. I had the headlight replaced at the Tacoma Range Rover Dealership on 11/2/19. During that appointment I was asked if the service completed the day prior in Bellevue alerted me to a potential issue with my timing chain. I was not alerted to any issues following my $3,000.00 service appointment, in fact was just handed a receipt and keys. There was no additional paperwork indicating any issues, and no follow up was provided after my service. Over the years since purchasing my car in Bellevue, the level of service has declined. Loaner cars aren’t what they used to be, a report following service of potential issues is no longer provided. More

Great communication Top notch is professionalism. Great communication with rapid response with me providing very short notice of needs. Sheneta Dailey was a pleasure to w Top notch is professionalism. Great communication with rapid response with me providing very short notice of needs. Sheneta Dailey was a pleasure to work with. Thank you Land Rover of Bellevue. More

Service with a smile Shane Harrington is the best advisor I had the pleasure of working with. His constant communication and always providing updates have been amazing. T Shane Harrington is the best advisor I had the pleasure of working with. His constant communication and always providing updates have been amazing. Thank you! More

Seervice Working with Robin always a pleasure. Department moved due to remodelling while my car was there and it was a bit confusing where to pick it up when Working with Robin always a pleasure. Department moved due to remodelling while my car was there and it was a bit confusing where to pick it up when finished, Very pleased overall. Mke not listed below, More

Zoran amazing Best communication we’ve had . Was waiting for us with a smile and firm handshake. Texted me pic of the car we were looking at, made sure we understoo Best communication we’ve had . Was waiting for us with a smile and firm handshake. Texted me pic of the car we were looking at, made sure we understood every bell and whistle before we left. Would highly recommend Bellevue location as we shopped Lynnwood and were very disappointed with follow up. Loved the finance lady. Super sweet and fast. Was very enthusiastic for us joint the Rover family. More

Professional, stress free, honest and enjoyable This deal happened very quickly and was made very easy by Sergey and the dealership from our first conversation to our signing. Very communicative a This deal happened very quickly and was made very easy by Sergey and the dealership from our first conversation to our signing. Very communicative and honest through the process. Probably the easiest and most stress free car purchase experience I’ve ever had. Would have no reservations in doing business with Sergey and the dealership in the future. Chris Hollis More