Jaguar Land Rover Bellevue

Exceeded Expectations I had heard that Jaguar service was subpar. Not true based on my experience. Advisor and team were awesome and car was ready early to boot. Thank y I had heard that Jaguar service was subpar. Not true based on my experience. Advisor and team were awesome and car was ready early to boot. Thank you, Sean More

You have to fight for what’s right Sloppy slow service I have a good service associate and she is very good at keeping me up to date. Have had several issues with my Jag a lot of servi Sloppy slow service I have a good service associate and she is very good at keeping me up to date. Have had several issues with my Jag a lot of service questions I have requested to talk or get a call from service manager multiple times ....zero response poor customer service on his part :( More

Jag XF Service Outstanding experience. Sheneta was very knowledgeable and friendly. Service quality was excellent and timely. When car was picked up it looked Outstanding experience. Sheneta was very knowledgeable and friendly. Service quality was excellent and timely. When car was picked up it looked great...best I have ever had it look after service. Very impressive. More

Great people and great service Robin was very helpful and took care of our problems promptly and professionally. Great people, great service. The shuttle driver was friendly too. Th Robin was very helpful and took care of our problems promptly and professionally. Great people, great service. The shuttle driver was friendly too. Thank you! More

Service Review Great fast , friendly service as always. I love the early AM ( 7:30AM ) option and the dealer had me in my loaner vehicle and back to work by 8:00AM. Great fast , friendly service as always. I love the early AM ( 7:30AM ) option and the dealer had me in my loaner vehicle and back to work by 8:00AM. More

5th Rover!!! Love the customer service. Alec, Natalie.Dario and Dmitri are absolutely amazing. This is the 5th car that we have purchased and I will never go anywh Love the customer service. Alec, Natalie.Dario and Dmitri are absolutely amazing. This is the 5th car that we have purchased and I will never go anywhere else!!! More

LR4 Warranty Work Did not address original problem until vehicle picked up 5 weeks later. Other warranty issues detected and fixed. Interior came back filthy. Damage Did not address original problem until vehicle picked up 5 weeks later. Other warranty issues detected and fixed. Interior came back filthy. Damage to vehicle. Did extend loaner car. More

Very accomodating, happy customer Jaguar / Land Rover was very accommodating to me, i appreciate them supporting my used jaguar even though i bought it from Mercedes Benz in Seattle. T Jaguar / Land Rover was very accommodating to me, i appreciate them supporting my used jaguar even though i bought it from Mercedes Benz in Seattle. They transferred the remaining elite service package and in control app subscription from the previous owner. they were very helpful, hoping next time i buy a used car i can do it from here. They always checked on me while i was waiting and everything seems to be done very well. More

Excellent experience purchasing pre-owned vehicle We recently purchased a pre-owned vehicle for our daughter. We had OUTSTANDING, friendly, professional help from Robb. He was extremely thorough and r We recently purchased a pre-owned vehicle for our daughter. We had OUTSTANDING, friendly, professional help from Robb. He was extremely thorough and reviewing all of the features in the car (especially safety features). He had the car detailed for us, and signing all of the paperwork took a maximum of 10-15 minutes. Very efficient system and good communication between staff members. We enthusiastically recommend Robb and wouldn’t hesitate to purchase from him again. He (and the dealership) exemplify professionalism. More

Treat customers like customers please Your service center rep made me feel like I was a huge inconvenience to her day. My car needed a relatively simple.fix, but was only 1 week old and br Your service center rep made me feel like I was a huge inconvenience to her day. My car needed a relatively simple.fix, but was only 1 week old and bringing it back so soon was more than annoying as the issue should have been resolved before purchase was completed. What should have been a quick job lasted into a second day, the rep took my phone number down in correctly and said she couldn't reach me all day. Even the next day I had to follow up myself. There was no proactive communication at all. When I went to pick my car up the next day I didn't even see the rep. Very poor considering this was a brand new car, the experience did not make me feel like a valued customer. More