
Jaguar Land Rover Bellevue
Bellevue, WA
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Low Pressure - Enjoyable Dmitri and Sergey were excellent. It was a pleasure to work with them, and never felt pressured to make a decision, unlike other auto buying experienc Dmitri and Sergey were excellent. It was a pleasure to work with them, and never felt pressured to make a decision, unlike other auto buying experiences. More
Terrible customer service I was treated horribly and because I am a women they tried to sell me things my car didn’t need done. My car is new. I was definitely taken advantage I was treated horribly and because I am a women they tried to sell me things my car didn’t need done. My car is new. I was definitely taken advantage of. Then once I declined the extra options they treated me like dirt. Didn’t walk me to my car. Handed the keys and said bye. I had to return 2 hours later because my light was still on for fluids. Makes me wonder if I even got the oil change that I paid for. This place is slimy and I will never come back or recommend it to anyone. More
Great Customer Service Michael and Rob R. These guys were fabulous to work with. Answered all our questions. Took us through so many vehicles to ensure we made the right pur Michael and Rob R. These guys were fabulous to work with. Answered all our questions. Took us through so many vehicles to ensure we made the right purchase for our family. The buying process was very smooth and the finance department was excellent!! We are so excited to be part of the Land Rover family. More
Very focused on making sure I was satisfied I have found in my past experiences service at dealerships to be less then satisfactory. I took my vehicle in for service and found I did not have to I have found in my past experiences service at dealerships to be less then satisfactory. I took my vehicle in for service and found I did not have to wait to be served. My service attendant was knowledgeable and fully understood my issues. After leaving my vehicle to be serviced, I was given some expectations, if parts were needed, the problem found would need to wait or I could expect my vehicle to be ready in about 4 hours. I was called and told my vehicle was ready after about 4 hours and all my issues had been fixed. I am quite happy with my service experience and that of my service representative. More
Thank you Sheneta! I've been a Land Rover customer for 12 years now, and I have to say, Sheneta was amazing, Great communication, kept me informed of any pricing changes I've been a Land Rover customer for 12 years now, and I have to say, Sheneta was amazing, Great communication, kept me informed of any pricing changes and an all-around great person to engage with. Only issue I had, within 10 mins of driving out of the Service department, the airbag warning light came on, which has never been an issue...easy to resolve, but a tad annoying (as I heard another customer in the Service Center stating that every time she has left the service center, one of her warning lights triggers w/in 10 minutes - May want to inform your technicians that this seems to not be an isolated problem...although this is only the 2nd time in 12 years I've noticed it. More
Great Experince awesome experience in purchasing a 2019 sport the team was knowledgeable, responsive and diligent. I would recommend anyone looking for a range rover awesome experience in purchasing a 2019 sport the team was knowledgeable, responsive and diligent. I would recommend anyone looking for a range rover to purchase from this group of professionals. I am very happy with the level of expertise and knowledge of both the rep and manager. thanks More
Alina Mars- great customer service! Alina was amazing. She was honest and kind and really appreciate her getting me a loaner while my discovery was being serviced. I had just come home Alina was amazing. She was honest and kind and really appreciate her getting me a loaner while my discovery was being serviced. I had just come home from a long business trip and the last thing I wanted to do was sit around in the reception for hours waiting. More
Great Customer Service I had a great experience with Sheneta Dailey. When I dropped my car off they gave me a loaner so that I could go get my errands done and pick up my ca I had a great experience with Sheneta Dailey. When I dropped my car off they gave me a loaner so that I could go get my errands done and pick up my car the next day. They communicated well to let me know when my car was done. More
very good experience Sergey was a helpful guide thru the buying process from beginning to end. Low key, knowledgable, great follow thru made the entire experience worthwh Sergey was a helpful guide thru the buying process from beginning to end. Low key, knowledgable, great follow thru made the entire experience worthwhile. He understood what I wanted, was able to get the right car and made the purchase and delivery super easy. More
Elliot Autochovich was great! Worked with Elliot Autochovich to purchase a new Land Rover. Came in w/my daughter, very little time, and no idea what I wanted to purchase. He was Worked with Elliot Autochovich to purchase a new Land Rover. Came in w/my daughter, very little time, and no idea what I wanted to purchase. He was respectful of my time, answered all of my questions, and I was in/out in an hour. Came back that evening to get the purchase done in under an hour. Maybe speed isn't everyone's goal but it was mine and he was awesome. More