Jaguar Land Rover Bellevue
Bellevue, WA
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Great team The buying experience ,from the time we walked in the door ,until we had keys in hand was awesome hands down.The whole staff from sales to financing m The buying experience ,from the time we walked in the door ,until we had keys in hand was awesome hands down.The whole staff from sales to financing made for a great buying experience. Thanks Sergey More
Terrible communication I doubt I would ever go back to this dealership. Terrible communication once I agreed to purchase the vehicle, everyone seems to be operating complete I doubt I would ever go back to this dealership. Terrible communication once I agreed to purchase the vehicle, everyone seems to be operating completely silod and not aware of what each other is doing. I had to repeatedly call and get updates. Had to check back again to see if registration plates came after I didn't hear anything for 4 weeks. Went to pick it up, was directed to go to service to install, service people says sir we don't work on BMWs. Another example of one hand not talking to another hand.I have purchased cars from many dealerships this was one of the worst purchasing experience I've had More
125,000 mile service Great communication from staff for repairs before they proceeded. Timely service. Nice clean lobby with entertainment while you wait along with beve Great communication from staff for repairs before they proceeded. Timely service. Nice clean lobby with entertainment while you wait along with beverage center. Ladies at desk very pleasant. More
Regular vehicle service Eric helped with the check in for the service. He was friendly, helpful and very knowledgeable. Great at letting me know what was happening at any gi Eric helped with the check in for the service. He was friendly, helpful and very knowledgeable. Great at letting me know what was happening at any given time and the service was completed quickly and thoroughly. More
Amazing customer service This dealership in Bellevue is a great representation for Jaguar and Land Rover! Thanks and kudos for the excellent customer service & the perfect car This dealership in Bellevue is a great representation for Jaguar and Land Rover! Thanks and kudos for the excellent customer service & the perfect car <3 More
Clear and accurate service I am please with the speed and care I received. I also appreciate how Sheneta keep me informed on the status of my car throughout the day. Thanks I am please with the speed and care I received. I also appreciate how Sheneta keep me informed on the status of my car throughout the day. Thanks you, More
Dealership When we arrived at the dealership we were greeted immediately and then introduced to Zoran. We told him the cars we were interested In. He explained m When we arrived at the dealership we were greeted immediately and then introduced to Zoran. We told him the cars we were interested In. He explained many different features of them to us. We took the Discovery Sport on a test drive and he continued to educate us even more and answered all our questions. Zoran was easy & quick to work with making the process stress free! Then off to financing- Rachel was excellent to work with! Quick, very informative and Stress free! We ended the night with a beautiful Land Rover and a bottle of red wine!!! Thanks to Zoran!!! This dealership goes above and beyond!!! More
Great! I worked with Sheneta Dailey throughout the several weeks my car was in the shop. She was amazing. While no one wants to be without their car for that I worked with Sheneta Dailey throughout the several weeks my car was in the shop. She was amazing. While no one wants to be without their car for that long, she made the process smooth in assuring my logistic needs were met. Her communication was great and I had consistent status updates on the service. I never felt like the process was unsatisfactory, despite the time it took to fix my car. It felt like she was going above and beyond but the longer I worked with Sheneta, the more I realized this is just her M.O. Having said that, I've noticed a scent of exhaust which appears to be coming through the AC vents. I'm giving it an opportunity to clear out before determining it's something that needs to checked out. More
Outstanding Service Jaguar Bellevue customer service is outstanding. I worked with Alina through a major engine repair as well as annual servicing, and she could not hav Jaguar Bellevue customer service is outstanding. I worked with Alina through a major engine repair as well as annual servicing, and she could not have been any more friendly or communicative. Top marks! More
Amazing customer service My new landrover discovery died on me last Sunday right in the middle of the street . Desperately I called the LandRover Road assistances which immed My new landrover discovery died on me last Sunday right in the middle of the street . Desperately I called the LandRover Road assistances which immediately took action and came to my help , at the same time , I had reached out to the service department and people of bought my car from and even thou it was Sunday , they got me a car and within 24 hours my car was serviced in a great way . Top of the line customer service . More