
Jaguar Land Rover Bellevue
Bellevue, WA
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Great Service Service was great! Sheneta was detail oriented and very friendly as well as knowledgeable. Would definitely work with her again for all my service n Service was great! Sheneta was detail oriented and very friendly as well as knowledgeable. Would definitely work with her again for all my service needs. More
Car in shop for 16 days My first Jaguar Drive it for 2 weeks...then engine warning light flashes Engine goes into limp mode...drops to 2nd gear Like driving with brakes on My first Jaguar Drive it for 2 weeks...then engine warning light flashes Engine goes into limp mode...drops to 2nd gear Like driving with brakes on Take to service station in Bellevue Can’t find what’s wrong Don’t know the diagnostic codes Need to get factory to help 16 days later I get my car back Very few updates in between One phone call, a few text messages Terrible customer service This car cost $67,000 It’s the first - and LAST - Jaguar I will ever buy John More
Amazing service Brought in or Land Rover and Jaguar for service. We needed a loaner and got one, easy and painless at this service center. The cookies and coffee are Brought in or Land Rover and Jaguar for service. We needed a loaner and got one, easy and painless at this service center. The cookies and coffee are great too. More
Superior, friendly service This was a great experience. I leased a car & the website made it easy for me to compare vehicles and workout a budget. The best part though was the s This was a great experience. I leased a car & the website made it easy for me to compare vehicles and workout a budget. The best part though was the service we recieved from Randy & Layla. Randy was professional ,friendly & straight forward. Treating people right still matters.. More
Alina was great!! Alina was great! Friendly, responsive and I felt like I was her only customer that day (while I know she had many). Thank you very much. Alina was great! Friendly, responsive and I felt like I was her only customer that day (while I know she had many). Thank you very much. More
It was great service I had my Rover for service and my representative at the department was great and very accommodating to my needs She explained in detail what was goi I had my Rover for service and my representative at the department was great and very accommodating to my needs She explained in detail what was going to happen and the cost of the service, loved it. She also made sure that my technology questions where answer by the specialist and he was fantastic So over all I have a wonderful experience More
in and out Service Rep, Alina, was sensitive to the fact we were from out of town. She ensured the work was done promptly. It was smooth with the rental loaner Service Rep, Alina, was sensitive to the fact we were from out of town. She ensured the work was done promptly. It was smooth with the rental loaner and exceeded expectations on how much time it took. Thank you so much! More
Great customer services Sheneta Dailey is the best. She is my favor advisor. Sheneta did an excellent job checking me in, alerting me on progress and explaining the repairs Sheneta Dailey is the best. She is my favor advisor. Sheneta did an excellent job checking me in, alerting me on progress and explaining the repairs my car needed. 10 stars Thank you More
Provides options, dedicated service, no nonsense. John is the consummate professional who clearly deals with a hard-driving clientele on a regular basis. I know what to expect and can trust it will be John is the consummate professional who clearly deals with a hard-driving clientele on a regular basis. I know what to expect and can trust it will be done when he says it will. He's a confidence builder and has a team of techs that consistently back him up. It's always worth the drive because I know I'll be driving away with my Range Rover in the best possible shape. More
Good service & prompt updates (Service Center review) Good friendly service & prompt updates on service , via text. Sheneta was my advisor But they are tight on space for the Service center They dont ha Good friendly service & prompt updates on service , via text. Sheneta was my advisor But they are tight on space for the Service center They dont have loaner cars, but provide shuttle service (Thats a pro & con depending on your distance) More