Jaguar Land Rover Bellevue
Bellevue, WA
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Sign up with Madi If you go to Service be sure to ask for Madi. Great follow through and personal attention. Overall excellent service and highly recommend her as it is If you go to Service be sure to ask for Madi. Great follow through and personal attention. Overall excellent service and highly recommend her as it is a real pleasure to meet such a professional. More
Service Took my car in for new tires. Guy greeted me outside was very friendly even though I dropped a glass coke bottle when I stepped out of my car and it s Took my car in for new tires. Guy greeted me outside was very friendly even though I dropped a glass coke bottle when I stepped out of my car and it shattered everywhere. They called me an Uber to get back home and also called another Uber to pick me up when my car was ready. Really appreciated that! More
Bad service. The service advisor take a advance if you dont do research before come to him for vehicle service. Jump in conclusion without the technician take a lo The service advisor take a advance if you dont do research before come to him for vehicle service. Jump in conclusion without the technician take a look of your car issue. Purchase new vehicle 2016 dis covery sport. Total visit 7 times less than two year. Receive the bad service from John i had to call the warranty cs department to clarify the warranty policy. Long store, let me make it short. Nightmare. More
Good overall experience Service was really good and our maintenance was resolved. There could have been some better communication to the status of the vehicle and better com Service was really good and our maintenance was resolved. There could have been some better communication to the status of the vehicle and better communication on returning transportation. we were left without our car for 5 days including the weekend and were not given a loaner car. More
Nice Experience Very nice experience overall, Markos, our sales rep has a great attitude and was super helpful and caring. I would recommend this dealership especial Very nice experience overall, Markos, our sales rep has a great attitude and was super helpful and caring. I would recommend this dealership especially and especially Markos. The finance experience was efficient and very friendly as well. More
Alina Mars- Outstanding Service Advisor Having dealt with 7 different Jaguar dealerships over the last 2 and 1/2 years it is a pleasure to rate the Bellevue, Washington dealership #1.This is Having dealt with 7 different Jaguar dealerships over the last 2 and 1/2 years it is a pleasure to rate the Bellevue, Washington dealership #1.This is entirely due to Ms. Alina Mars, Service Advisor. Thoroughly professional and still understood some owners establish a special bond with their Jaguar. She kept me in formed throughout the process (even on weekends) More
superb Service/sales WONDERFUL, KNOWLEDGEABLE SERVICE...Robin is the best service rep I have aver had managing my car's service needs. I have been driving 64 years. Pric WONDERFUL, KNOWLEDGEABLE SERVICE...Robin is the best service rep I have aver had managing my car's service needs. I have been driving 64 years. Pricing of service also excellent with no unneeded repairs. A Superb operation. Thanks to a friendly staff an outstanding Service Manger, and Robin Meyers who coordinates all with a skillful hand. I have never felt more peace of mind the best efforts were expended on us and our two Jaguar XKs. The Sales operation is also very impressive. I just purchased a used Jaguar XKR from them. Zoran was just great as was Jed the sales manager. As important Zoran made sure to follow up with us after the purchase. More
Careless. They broke a piece of exterior trim. I went to land rover Bellevue to service my car, as I assumed I'd get the highest level of service. They broke a piece of exterior trim on my car whil I went to land rover Bellevue to service my car, as I assumed I'd get the highest level of service. They broke a piece of exterior trim on my car while it was with them. I am now inconvenienced with being without a car for even longer while they repair it. Aside from this, Customer Service was underwhelming. Price was overwhelming. Bad combination. I will go to an independent specialist in future. More
Excellent Service Excellent and professional service as usual. Alina is a great service advisor. We are very satisfied with the service. The car was delivered in a grea Excellent and professional service as usual. Alina is a great service advisor. We are very satisfied with the service. The car was delivered in a great condition. More
Multiple attempts getting a problem fixed I cannot recommend this service center. The service advisors themselves are friendly and helpful which is why I don't give them a 1 star rating. Howev I cannot recommend this service center. The service advisors themselves are friendly and helpful which is why I don't give them a 1 star rating. However, I have had my 2017 Discovery in the service department for the same problem on multiple occasions without the problem being fixed. In fact, most recently they had my vehicle in service for 6 days to fix a problem that wasn't fixed a few months ago, and on the way driving my vehicle home, the same alarm setting went on again and my car ended up going very slow on the freeway. I am very disappointed that they cannot fix the problem. Seems unfortunate that I have had to have my car in the service department so many times in the past year, for a vehicle less than one year old. More