Jaguar Land Rover Bellevue
Bellevue, WA
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Lube Oil Filter Car dropped off one day early. Was ready to pick up by 5:00pm that night. First call from someone telling me I missed my 9:00am appointment until I t Car dropped off one day early. Was ready to pick up by 5:00pm that night. First call from someone telling me I missed my 9:00am appointment until I told her my car was already there. Then they found it already being worked on. Aside from that confusion, the car was completed timely. More
The drop off is weird. You have to wait outside for someone to come greet you if the door doesn't automatically open - it's not as good as other high end dealerships. You have to wait outside for someone to come greet you if the door doesn't automatically open - it's not as good as other high end dealerships. More
Service Advisor and Repair shop The Service Advisor Ms. Alaina went above and beyond in her task and responsibilities. She’s skilled and friendly. Give her a raise please. Thxs The Service Advisor Ms. Alaina went above and beyond in her task and responsibilities. She’s skilled and friendly. Give her a raise please. Thxs More
Great service including great loaner Eric kept me updated and loaned me a great Velar. Eric was also flexible as to when I could pickup my car from service once done. Eric kept me updated and loaned me a great Velar. Eric was also flexible as to when I could pickup my car from service once done. More
excellent attention to detail and contact. Top shelf! Couldn't be happier with the service I received from this dealership. The staff was knowledgeable, helpful, and responsive. I'll definitely be going b Couldn't be happier with the service I received from this dealership. The staff was knowledgeable, helpful, and responsive. I'll definitely be going back to Bellevue when it's time to buy again...even though it's not exactly convenient to where I live, the experience is worth it. More
Good experience Unfortunately there was an issue with the on-line booking tool so the dealership had no record of my reservation but they still accommodated me. They Unfortunately there was an issue with the on-line booking tool so the dealership had no record of my reservation but they still accommodated me. They arranged for Uber from and to the dealership and kept me updated via text throughout the day. When I picked up the car, everything was ready and waiting and the car was lovely and clean. I was in and out in about 5 minutes. Very good experience. More
Oil Change I was helped immediately, my repair work was done on time. And my car was shiney and vacuumed when I picked it up. Very happy, except every service I was helped immediately, my repair work was done on time. And my car was shiney and vacuumed when I picked it up. Very happy, except every service I needed was $250, oil change, $250 freeon charge, $250 transmission fluid f look ush and refill, $250 pwr steering fluid flush and refill. Those last 2 were extremely high in my opinion. More
Helpful and knowledgeable He was helpful, quick and knowledgeable. He knew I couldn’t leave my car long so he worked it with the technician. I appreciated it!! He followed up w He was helpful, quick and knowledgeable. He knew I couldn’t leave my car long so he worked it with the technician. I appreciated it!! He followed up with a quote but the cost was so expensive. More
Good Work I have been dealing with Land Rover of Bellevue for almost three years now. As time has gone on, they have gotten better on their service. This time I have been dealing with Land Rover of Bellevue for almost three years now. As time has gone on, they have gotten better on their service. This time was probably the best that I have experienced so far. I did have to make an appointment over two weeks in advanced for a standard service and a break job, which seems to be too long to me, but they got the work done in one day and did a great job. Also provided a loaner car for my use while they were doing the work. I think that their prices are still too high though... More
Amazing as always As always the team was amazing - from the front office, advisor and technician. Everyone is super accommodating to make the experience as painless as As always the team was amazing - from the front office, advisor and technician. Everyone is super accommodating to make the experience as painless as possible. More