Jaguar Land Rover Bellevue

Luxury Vehicles Matched By Superior Service Luxury, performance, and quality originally brought us to Jaguar Land Rover Bellevue for our family’s first Range Rover. These attributes and the sup Luxury, performance, and quality originally brought us to Jaguar Land Rover Bellevue for our family’s first Range Rover. These attributes and the superior vehicle service we recently received will keep us coming back to JLR Bellevue for years to come. Like many people who drive cars, our days are filled with work, family, and other related obligations that make most changes to routine somewhat troublesome. JLR Bellevue understands that concern and addresses it by providing efficient and convenient services to minimize the impact. For instance, the online scheduling tool for our first annual multi-point vehicle inspection was easy to navigate and set. The coordinator, Vanessa Sanchez, also gave us a call soon after to answer some questions we had about service, cost, and a loaner vehicle. That efficiency continued during our interaction with Service Advisor, Alina Mars, who was pleasant, professional, and informed throughout the day of service. Alina was also able to provide a loaner vehicle that let us test drive a new Jaguar and run errands while waiting for our car. A great experience all around. My family appreciated the help and value Alina, Vanessa, and others from JLR Bellevue provided. Thanks. More

The definition of luxury! The awesome thing about working with Eric at the Jaguar and Landrover dealership in Bellvue is that they keep in touch with you via email or text. The The awesome thing about working with Eric at the Jaguar and Landrover dealership in Bellvue is that they keep in touch with you via email or text. They keep you posted on everything that os happening and even provide you with a free uber that covers 15 miles so you can get back to work. They also provide a rental car but the best thing of all is they really make you feel like you have nothing to worry about and the car will be fixed the right way. I would only trust the dealership to work on my Jaguar xf. From free quality coffee and a very friendly greeting to quality customer, I would highly recommend bringing your car to the Jaguar and Landrover dealership in Bellvue. More

Great service. Docked for turning off safety features. My service rep was great. She communicated well and made the experience seamless. The service was fat and well documented. I have one HUGE problem My service rep was great. She communicated well and made the experience seamless. The service was fat and well documented. I have one HUGE problem with how I received my vehicle: Both the headlights and wipers were turned from AUTO to OFF. I keep both on auto, so I never think about turning either on. I drove home through twilight and into darkness with my headlights off. Once I got off the freeway, I noticed that they were off. I'm guessing that all switches get checked as part of the "X point checkup", which is great, but put stuff back how you found it!! I can imagine a thousand reasons that they would leave everything in the off position, but that needs to change. It is a huge safety issue and the dealership would be responsible if there were consequences. Stop doing this. If you can't stop doing it, explicitly warn people that you have turned off safety features. More

Best Purchase Experience Together my husband and I have made multiple purchases from high end dealerships across the West Coast and our experience at Jaguar in Bellevue was by Together my husband and I have made multiple purchases from high end dealerships across the West Coast and our experience at Jaguar in Bellevue was by far the best experience we have had. All of the staff at this dealership took great care of us, everyone was very friendly and respectful. They made our visit go smooth and fast! Michael Franzi listened to our needs and delivered everything we asked of him, he was patient and treated us like family. If you want a guarantee that you are in good hands on your next purchase, we highly recommend this dealership! More

Quick, straightforward buying process - great deal! The buying process with Nic and Natalie took about an hour at the dealership. Amazingly streamlined and crystal clear. Couldn't have asked for a bette The buying process with Nic and Natalie took about an hour at the dealership. Amazingly streamlined and crystal clear. Couldn't have asked for a better process. More

Easy Process The service department was very easy to work with. They even rode along with me to verify firsthand my issue with my vehicle. Eric and his service te The service department was very easy to work with. They even rode along with me to verify firsthand my issue with my vehicle. Eric and his service team were determined to resolve the issue and keep me informed along the way. Great job! More

Break pad replacement The service department was very easy to work with. Robin went extra mile to help me with the car keys . Great job! Good Customer Service ! The service department was very easy to work with. Robin went extra mile to help me with the car keys . Great job! Good Customer Service ! More

Robin was very attentive From when I first arrived to discussion of the issue, to transporting me and getting my car back, Robin was there along the way and had great attenti From when I first arrived to discussion of the issue, to transporting me and getting my car back, Robin was there along the way and had great attention to detail. The turnaround time was remarkable my car in one day without an appointment for an urgent matter and had it the next day, ready to go. More

Great customer service! I had a great customer service, as I usually do at this dealer. I highly recommend them for Land Rover service. When I picked up my vehicle, my servic I had a great customer service, as I usually do at this dealer. I highly recommend them for Land Rover service. When I picked up my vehicle, my service rep was not satisfied that the exterior was not as clean as she thought it should be, so she had it washed again, to make sure it looked good. Excellent! More

Top Notch I'm new to owning a pre-owned Jaguar that I bought elsewhere and was nervous as all get out to get some essential interior repair work and engine serv I'm new to owning a pre-owned Jaguar that I bought elsewhere and was nervous as all get out to get some essential interior repair work and engine services performed on my fancy, 'new to me', car. My expectations of this service center were very high and were entirely exceeded. Alina's empathetic and knowledgeable approach addressed all my concerns with utmost professionalism. I was informed throughout the process of status and costs and ultimately entirely impressed with the outstanding results. The service staff and technicians are clearly some of the best in the business. I'll be back! Thank you! Chris More