Jaguar Land Rover Bellevue
Bellevue, WA
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Easy, thoughtful, and friendly experience. Purchase: David was great at listening, working with me, straightforward process to get to an agreement. Respectful, fair, friendly. Finance was also Purchase: David was great at listening, working with me, straightforward process to get to an agreement. Respectful, fair, friendly. Finance was also direct and Katie was presented everything in a complete and customer centric manner. Service, Robin has been great to work with, managing scheduled service and checking for warranty items. Took care of all the details, kept me informed, met and exceed expectations. Overall: Setting a high bar for automotive buying and service. More
Best service around Marcos had the answer to every question! He let me compare cars side by side so I really new what I wanted and what I was getting out of each car. I h Marcos had the answer to every question! He let me compare cars side by side so I really new what I wanted and what I was getting out of each car. I have been to other dealerships that made me go look on the lot For the car iwas looking for. Not marcos we looked in line to see what they had and then pulled them all around! I will only shop here More
great quick service they replaced one tire on my Range Rover, which had blown out. Price was really reasonable and they did it while I waited in about an hour. Great se they replaced one tire on my Range Rover, which had blown out. Price was really reasonable and they did it while I waited in about an hour. Great service from the service advisor. More
rattle - hard to find talk about service - Robin and Jake - wow - this was a real bugger to find but they stayed on it and got it fixed - QC signed off - very impressed as talk about service - Robin and Jake - wow - this was a real bugger to find but they stayed on it and got it fixed - QC signed off - very impressed as usual More
Conservative Christians not welcome I have brought my car here in the past. Always had a pleasant experience. However, my last appointment was horrific and possibly dangerous. I have my I have brought my car here in the past. Always had a pleasant experience. However, my last appointment was horrific and possibly dangerous. I have my Sirius XM radio set to FoxNews and the Catholic Channel. I was listening to FoxNews that morning and had just turned it off as I pulled into the Service Center. So imagine my surprise when I got back into my car at the end of the day, pulled out of the lot, turned onto the freeway and switched on my radio only to have the volume set at FULL volume which caused me to almost crash my car into a concrete wall. After pulling over to catch my breath, I noticed that my Sirius XM radio was now reset to CNN. So someone in Service was obviously giving me a huge "middle finger", and by doing so put my safety at risk. I now have to wonder what else was tampered with in my car to make this political statement. My 17 year old son drives this car more than I, so I am also fearful of his safety. I reported this "crime" to the Service Manager, who assured me that he will have my car washed at my next visit to make up for this. Seriously? More
had some warranty work done on my f pace i dropped my f pace of for some warranty work. service manager Patty was very friendly and helpful the car was fixed and repaired on time. i look i dropped my f pace of for some warranty work. service manager Patty was very friendly and helpful the car was fixed and repaired on time. i look forward to working with Patty again in the future More
Jaguar Recall Visit Eric Mahan in the Service Department was very accommodating, friendly and helpful. He will definitely be my go to person when needing to take my vehi Eric Mahan in the Service Department was very accommodating, friendly and helpful. He will definitely be my go to person when needing to take my vehicle for service. The front desk people took a bit to acknowledge my presence at the front service counter. More
service regular service, easy to work with, friendly staff, clear and easy to understand pricing. the loaner vehicle process was also easy. I will definitel regular service, easy to work with, friendly staff, clear and easy to understand pricing. the loaner vehicle process was also easy. I will definitely be coming back More
RR 2017 Great experience. Very helpful, took time and patience to explain things. Also worked to help secure a loaner. Will be back again when it’s time to ge Great experience. Very helpful, took time and patience to explain things. Also worked to help secure a loaner. Will be back again when it’s time to get a new car. More
Could not expect any better Service advisor was very informed and helpful. Got my car on time and it was vacuumed and washed. Was offered a ride back home or office. Service d Service advisor was very informed and helpful. Got my car on time and it was vacuumed and washed. Was offered a ride back home or office. Service department appearance was extremely clean and professional. More