Jaguar Land Rover Bellevue
Bellevue, WA
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I was well taken care of by Robin in the service department. Robin is always very helpful and takes the time needed to explain everything. I need that type of relationship when it comes to understanding things Robin is always very helpful and takes the time needed to explain everything. I need that type of relationship when it comes to understanding things that go wrong with my car. More
Great experience This was a wonderful experience. From the internet connection to the final paperwork it was a breeze and everyone was great! I knew what I wanted an This was a wonderful experience. From the internet connection to the final paperwork it was a breeze and everyone was great! I knew what I wanted and they worked with me to get it. More
Fair Prices I appreciate the fact that there aren’t any surprises in the invoice. Price quotes are accurate, as are repair-time estimates. This is a great servi I appreciate the fact that there aren’t any surprises in the invoice. Price quotes are accurate, as are repair-time estimates. This is a great service department! More
Land Rover Service John was very helpful both times I was in for Service. Very accommodating experience. They couldn't find my appointment but he still got the vehicle John was very helpful both times I was in for Service. Very accommodating experience. They couldn't find my appointment but he still got the vehicle in and finished same day. More
We were treated great Our RR Sport was due for service, John sent me an estimate and went over everything. They had a loaner for us, he explained everything well and gave Our RR Sport was due for service, John sent me an estimate and went over everything. They had a loaner for us, he explained everything well and gave us a number of tips. Great job. More
Good quick service Did a great job and were very polite and valued my time. Managed to wash car even when they said there wasn't enough time.. Did a great job and were very polite and valued my time. Managed to wash car even when they said there wasn't enough time.. More
Leased Land Rover 2018 Discovery smooth and easy process with good service. The electronic signing process was cool and easy. Dealership needs a make over but service and staff were smooth and easy process with good service. The electronic signing process was cool and easy. Dealership needs a make over but service and staff were friendly. More
Good communication, professional service. Very friendly team. Communicating timing concerns clearly. Service team found and corrected a safety issue that I was not aware of, which is re-assuri Very friendly team. Communicating timing concerns clearly. Service team found and corrected a safety issue that I was not aware of, which is re-assuring. Did not correct the door rattle that was requested but not as important as they safety issue that was resolved. More
20,000 mile servicing All elements of service were outstanding. Drop off was easy - we were given a loaner - John our service adviser was very informative and helpful; - d All elements of service were outstanding. Drop off was easy - we were given a loaner - John our service adviser was very informative and helpful; - delivered the car on time as promised! However - this is our first land rover and I found the cost of the minimum 20,000 mile servicing was outrageous! (almost $1,000) I compare this to the 20,000 mile servicing of our XC 90 volvo - which was free of charge. I love my car - but I would not have bought it based on a minimum charge for servicing of 1,000 every 12 months! I have owned many Mercedes and 3 911 Porsches - I have never had service fees like these - most servicing was free! More
Transmission Service Robin was very attentive to my situation and saved me the overall cost, work done on time and shuttle service was great, will recommend to others. Robin was very attentive to my situation and saved me the overall cost, work done on time and shuttle service was great, will recommend to others. More