Jaguar Land Rover Bellevue

Great team, always helped with service concerns on our V8 F-Type. Loaners are awesome and they’ll always go out of their way to get you into one. Just wanted to share my several time experience with their de F-Type. Loaners are awesome and they’ll always go out of their way to get you into one. Just wanted to share my several time experience with their department. More

My experience was good and quick . I could have used a walk through of my vehicle and the things it can do. I am EXTREMELY PLEASED with the car! walk through of my vehicle and the things it can do. I am EXTREMELY PLEASED with the car! More

I am very disappointed about the service I got after I bought the car. Sergey, the salesman gave me a good deal. I was expecting to get more support in making sure that I know all the functionality of my bought the car. Sergey, the salesman gave me a good deal. I was expecting to get more support in making sure that I know all the functionality of my vehicle. I did get Michael to come and show me all the available functions of the car. We did not get it all done and called to see if I could get another session but I did not get any response back. I took my car for first check and the personwho assisted me was not knowledgeable about my car..ie, I asked if I could charge my car in a Tesla station and he said..although not a 100% . I also asked about an adapter to be able to charge at a Tesla stations..since there are more stations available.I expected to get a better answer. I don't drive my car to any long trip since I really don't where I can find a level 3 charger so I don't have to wait for hours. If jaguar really care about making sure that we have all the information we need to enjoy our driving experience. I am used to getting a great service at the Mercedes dealer and I'm surprised how substandard the jaguar service. They are dealing with luxury car and I hope they can improve. I love my car bit I'm not sure if I would buy another one from them ..the next time I buy a car. It is too bad, because my car is beautiful but service is tantamount! More

We were so incredibly pleased with the purchase process! We worked with Randy Clausen who made the experience fun and easy. He put zero pressure on us and truly cared that we found the right car for our nee We worked with Randy Clausen who made the experience fun and easy. He put zero pressure on us and truly cared that we found the right car for our needs. I negotiate for a living and I was certain I would be sitting at the dealership all day going back and forth. Since this is my experience at all dealerships I’ve previously bought cars from. Their first offer for my trade-in was right on par with what I had in mind! I would recommend Randy and the dealership to anyone! More

Zoe ran was fantastic and made our experience a pleasurable one. pleasurable one. More

everybody was very helpful. there were no last minute snags. i did however end up with 2 little scratches on the outside but no big deal. all work done was explained in great detail. snags. i did however end up with 2 little scratches on the outside but no big deal. all work done was explained in great detail. More

Family was getting ready for a long road trip. Went in for full service/$1117 including charge for filling up DEF. Got more than 500 miles down the road in the middle of no where to discover no DEF was pu for full service/$1117 including charge for filling up DEF. Got more than 500 miles down the road in the middle of no where to discover no DEF was put into our vehicle, though we were charged. We filled it up ourselves after locating a service station with the fluid. What else didn’t they do that we were charged for? Called the service to ask what the heck. No return call. More

Zoran was knowledgeable about all makes and models. Answers all my questions and addressed my concerns. Trade and paperwork straight forward with no games or pressure. Answers all my questions and addressed my concerns. Trade and paperwork straight forward with no games or pressure. More

Extremely rude customer service experience from advisor. Called him a few days to let him know that my car wasn’t performing as it should. It was driving at a higher RPM and the engine was struggling to cha Called him a few days to let him know that my car wasn’t performing as it should. It was driving at a higher RPM and the engine was struggling to change gears. This was not happening prior to my appointment. He kept trying to tell me that my car was fine since my check engine light wasn’t on. I kept telling him that my cars check engine light was not on for the first recall and that I brought The car in after I purchased It for the same reason. He wasn’t hearing me and kept focusing on my check engine light and not on his customers needs. More

Was a very pleasant experience. Was very easy to work with. The onboarding by Michael was invaluable. Saved me a huge amount of time and appreciate all the capabilities of the vehicle with. The onboarding by Michael was invaluable. Saved me a huge amount of time and appreciate all the capabilities of the vehicle More