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Jaguar Land Rover Bethesda

North Bethesda, MD

4.7
772 Reviews

11617 Old Georgetown Rd

North Bethesda, MD

20852

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Showing 772 reviews

March 16, 2023

They provided a great experience in purchasing our first Jaguar. They were very accommodating and patient to meet our needs. More

by Witm09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Cambridge
Mar 20, 2023 -

Jaguar Land Rover Bethesda responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 20, 2023 -

Jaguar Land Rover Bethesda responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 13, 2023

Highly recommend. I worked with Ernest he was excellent. Also financed with them. Love their customer first philosophy. More

by Tdow99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest in sales and Fady in finance both were excellent.
Mar 16, 2023 -

Jaguar Land Rover Bethesda responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Jaguar Bethesda and we hope to be of service again in the future.

Mar 16, 2023 -

Jaguar Land Rover Bethesda responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Land Rover Bethesda and we hope to be of service again in the future.

March 12, 2023

I had an excellent experience dealing with Ernest Bokro and Charles Ellis on the purchase of New Range Over Velar at JLR Bethesda. I was valued as customer and treated with respect by Ernest and Charles. More

by Sika Yvette Yeme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Bokro, Charles Ellis
Mar 15, 2023 -

Jaguar Land Rover Bethesda responded

Hi Sika, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Mar 16, 2023 -

Jaguar Land Rover Bethesda responded

Hi Sika, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Land Rover Bethesda and we hope to be of service again in the future.

March 10, 2023

My recent service experience at Jaguar Land Rover Bethesda was excellent! Crystal, my Service Advisor is knowledgeable, friendly and professional. She kept me informed while my car was being serviced More

by david_lisa_albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Vanderpuije
Mar 13, 2023 -

Jaguar Land Rover Bethesda responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 13, 2023 -

Jaguar Land Rover Bethesda responded

Hello, We are pleased to hear you had such a positive experience with us, David. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 10, 2023

Efficient, professional, on time, plus good customer service. They were helpful by providing transportation assistance via Lyft. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriella
Mar 13, 2023 -

Jaguar Land Rover Bethesda responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Mar 13, 2023 -

Jaguar Land Rover Bethesda responded

Paul, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 10, 2023

Finance department was exceptional. Their customer service was second to none . Well worth the trip More

by Discovery owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance department
Mar 13, 2023 -

Jaguar Land Rover Bethesda responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

March 06, 2023

My experience with JLR was memorable, the team will work with you to ensure you are satisfied with your purchase experience and retain you as a loyal customer for life. More

by Ncsc120580
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samantha, Jeff
Mar 06, 2023 -

Ncsc120580 responded

JLR strives to ensure customer satisfaction and will take the time to make sure you are happy with your purchase and their service. Will definitely recommend to family and friends

Mar 06, 2023 -

Ncsc120580 responded

Recommend Dealership if you’re in the market to buy or trade in a vehicle.

March 05, 2023

Kevin Soltwedel was awesome! He was very understanding of my situation and needs. He made purchasing my first Range Rover the best experience that I had ever had at a Dealership. More

by ctorres101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Soltwedel, Crystal Vanderpuije, Jadar
Mar 07, 2023 -

Jaguar Land Rover Bethesda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 04, 2023

Gabbie was professional and timely. She made arrangements for me to pick my car up after the service department closed (my schedule would not allow me to get there earlier.) My car is r More

by Donnadsd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabbie (she) in the service department.
Mar 04, 2023 -

Donnadsd2 responded

Verified !

Mar 06, 2023 -

Jaguar Land Rover Bethesda responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 02, 2023

My recent service experience was great. Crystal provided excellent service. She kept me updated while my vehicle was in service and took the time to review the Multi-Point Inspection Report More

by david_lisa_albright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Mar 06, 2023 -

Jaguar Land Rover Bethesda responded

Hello David, thank you for your kind review; we are happy to pass along your comments to the team here at Jaguar Bethesda! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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