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Jaguar Land Rover Bluff City

Overview Employees Reviews (94) Inventory (117)

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Jaguar Land Rover Bluff City

Name: Jaguar Land Rover Bluff City
Address: 6335 Wheel Cove, Memphis, TN, 38119, US
Telephone: (901) 844-9400
Rating: 4.5

4.5

94 Lifetime Reviews

6335 Wheel Cove, Memphis, Tennessee 38119 Directions

Sales: (901) 844-9400

Service: (901) 844-9420

Parts: (901) 844-9430

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Excellent

89% Recommended

4.5

94 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Jaguar Bluff City has been serving the Millington, Arlington, Oakland and Jackson and Memphis areas since 1984, and we're proud to say our services and inventory have expanded dramatically over the past decades. The dealership has been under the ownership of the Schaeffer family since its doors first opened, and it's expected to stay in the family for generations to come. Some of the most talented automotive professionals in the area can be found here at Jaguar Bluff City, from financial experts determined to get you excellent rates, to our expert sales staff members who love the Jaguar brand and are here to help you find the right vehicle for you. We also believe great customer service doesn't end when you sign on the dotted line. We offer a full range of services to keep your vehicle in great shape for the entire life of the model. Our parts department is able to order a wide selection of replacement or performance parts and stylish accessories, and if you don't feel like installing them yourself, we can do that at our in-house service center. We're incredibly proud of our staff members at our service center who not only offer top-notch care of each vehicle that is brought to them, but take the time to talk each customer through necessary repairs and recommended maintenance. From initial sale through every oil change, we hope to be here for you for your every automotive need.

94 Reviews of Jaguar Land Rover Bluff City

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August 16, 2019

SALES VISIT - NEW

"Easy to work with"

- Kevin Carter

Verified Customer

It was a great experience doing business with everyone. Would definitely purchase from them again. It’s was a no pressure situation during the whole sales process.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Mike Golladay

5.0

Dee Yoakum

5.0

Grant Buchanan

5.0

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Aug 21, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate you sharing your car buying experience with everyone! Thank you for your business =)

Helpful 0

August 14, 2019

SALES VISIT - NEW

"Jason is a rock star "

- TWB1908

Best experience I’ve had Jason was very patient and caring he was very attentive to our needs I’ll be back too thanks u

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Jason Jenkins

5.0

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Aug 15, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for the wonderful feedback! We are happy you had an excellent car buying experience with Jason. We think Jason is a rock star too!

Helpful 0

August 14, 2019

SERVICE VISIT

"Great service team!"

- shari_1965

Verified Customer

Friendly, fast and professional staff! Dane kept me up to date on my Land Rover through the service and educated me on future services and was very nice.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Dane Duncan

5.0

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Aug 14, 2019 -

Jaguar Land Rover Bluff City responded

Thanking for taking your time to write us a fantastic rating! We love it when we hear great things about our service advisors =)

Helpful 0

August 13, 2019

SERVICE VISIT

"Excellent customer focused services"

- Qcarpt

Verified Customer

Flexible & courteous ride services provided by Mr Powell. Mrs Finnan was courteous and thorough in addressing services needed for my car. Great quality in workmanship.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Christine Finnan

5.0

Calvin Powell

5.0

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Aug 14, 2019 -

Jaguar Land Rover Bluff City responded

We appreciate your 5 star rating! We are happy to hear you had a great experience!

Helpful 0

August 08, 2019

SERVICE VISIT

"Marsh service "

- DTMATTY

Verified Customer

Chad and staff did a great job. I was very impressed by the support and attention I received and the help they provide bided to my wife. Thank you so much!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Chad Henze

5.0

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Aug 12, 2019 -

Jaguar Land Rover Bluff City responded

You are so welcome! Thank you for the awesome rating!

Helpful 0

August 08, 2019

SERVICE VISIT

"Best in Service"

- FELESHATODD

Verified Customer

I was Very pleased with the service center from making my service appt to picking up my truck. Dane was very friendly, knowledgeable & helpful! Both service guys were great!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Dane Duncan

5.0

Todd Fulford

5.0

Other Employees : Todd Fulford was really polite & helpful with the loaner vehicle.

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Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for your excellent rating! We are happy to hear your experience was great =)

Helpful 0

August 06, 2019

SERVICE VISIT

"Great experience"

- Saraht

Range Rover Memphis has been excellent with servicing my Range Rover Sport. Even if I call the day before they get me in. Highly recommend!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Chad Henze

5.0

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Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for sharing your excellent experience! We appreciate you!

Helpful 0

August 04, 2019

SALES VISIT - USED

"OUTSTANDING CUSTOMER SERVICE "

- Jones, Selena100

Third Jaguar, 2nd at this location. I highly Recommend the "Jaguar Experience" to all listening ! Ken Smith, you are the best!! Forever a "Jaguar girl"

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Ken Smith

5.0

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Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

We think Ken is the best too! Thank you for taking your time to give him a 5 star rating =)

Helpful 0

August 03, 2019

SALES VISIT - NEW

"Ken Smith was Awesome! "

- Jag19

Thank you Mr. Smith for your time and hardwork! This was a great experience. I highly recommended Mr. Ken Smith and Bluff City to anyone!

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Ken Smith

5.0

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Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you for your high recommendation of Ken Smith and Bluff City. We appreciate your business!

Helpful 0

August 01, 2019

SALES VISIT - NEW

"Pleasant Experince for the second time"

- Mike

My wife bought a Discovery last year and dealing with Ken Smith was such a pleasant experience. When she brought her Discovery in for service work she was given a Velar as a loaner vehicle. She fell in love with this model and dealing with Ken again we were able to work out a very favorable deal so she could purchase the new Velar. I must say that Ken is more than professional! He is our go to guy now when we will consider ever buying another vehicle. The staff at Bluff City were all so wonderful to work with that you were always made to feel at home. I would absolutely recommend Ken to anyone considering an automobile purchase. You will be glad you did.

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

Recommend Dealer

Yes

Employees Worked With

Dee Yoakum

5.0

Grant Buchanan

5.0

Report | Respond | Print

Aug 08, 2019 -

Jaguar Land Rover Bluff City responded

Thank you so much for your kind words! We are happy you were able to get into a car that you love and enjoy!

Helpful 0

Jaguar Land Rover Bluff City

Excellent

89% Recommended