Jaguar Land Rover Bluff City

From the first time I set foot in the dealership, through the test drive and answering questions both in person and by phone, Jason Jenkins was extremely helpful and knowledgeable. He walked me through the the test drive and answering questions both in person and by phone, Jason Jenkins was extremely helpful and knowledgeable. He walked me through the ordering process and delivered the truck personally. Excellent experience all around. Love my new outbound More

They overcomplicated a very simple deal. The sales rep was blatantly rude. They added in an additional full sized tire and rim priced at $1000 without negotiating it into the deal. I found o The sales rep was blatantly rude. They added in an additional full sized tire and rim priced at $1000 without negotiating it into the deal. I found out the day of signing. I hate they are the only local official Range Rover. More

Josh Adams is great to work with! This is my second deal I walk with him and we’ll definitely be back! This is my second deal I walk with him and we’ll definitely be back! More

Wow! ! Where do I begin. Land Rover Bluff City is a joke and simply wrong. I took my Discovery there for a simple $200 service check on a Thursday @ 10:00 ! Where do I begin. Land Rover Bluff City is a joke and simply wrong. I took my Discovery there for a simple $200 service check on a Thursday @ 10:00 am (appointment time) and don’t get a call until the next evening. When they called and said “we have good news and bad news”, your vehicle checks came back good bad news your timing belt broke and you need a new motor. WHAT!!!! Then we talked to the service manager Shannon D and he just read the notes of what the guy who worked in the vehicle wrote. And then said well “Land Rover” is known for having BAD MOTORS we fixed them all the time, why say that about the place you work for to a customer . Then he proceeds to say it will be $18,000 to get fixed as if I had this money in my purse. They claim my vehicle was knocking but I thought protocol is to call the customer before you do any work on the car if it was so called knocking. They will not admit to their fault in this and expect me to pay. Then we spoke with the General Manager Dennis F and he’s very arrogant and acted like we don’t know what we were talking about and just brushed us off. Oh he also goes by the notes but not the FACTS. And refused to pull the camera to view the person who worked on my vehicle. Now I’m forced to go to legal action against the company. They don’t understand the pain, stress, and mental toll this has taken on me. I have no vehicle and now trying to get rides to work until this is officially resolved . DON’T TAKE YOUR VEHICLE TO THEM YOU MIGHT NOT COME BACK WITH ONE. If it was their wife or child they would not take this lightly at all,. If I could give them a negative 100 I would. They treat certain people like crap and expect US to just take it. They didnt even attempt to try to come up with a resolution. This is not over . I’m a woman without a vehicle now. The hurt and stress is tremendous on me. The sad part there was not one apology from the Service manager Shannon or the General Manager Dennis F. Very Sad establishment and how they will do a female…. More

Great team, completely satisfied. Will buy here again. Friendly and fast experience and had a great selection Will buy here again. Friendly and fast experience and had a great selection More

Derrick was not a pushy salesperson. He’s very personable and nice. He was also very knowledgeable. He’s very personable and nice. He was also very knowledgeable. More

From beginning to end of transaction, everyone was so kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. kind and helpful. I believe this is my 6th Rover from this dealership and I always only expect the best from them and that's what I get each time. More

Excellent Overall Rating With Exceptional Staff Top To Bottom. This is Why My Family Return Year Over Year To Do Business With Bluff City RR. Bottom. This is Why My Family Return Year Over Year To Do Business With Bluff City RR. More

Lauren was absolutely amazing and worked with us to get exactly what we wanted. I don’t think we’ve ever had such an easy experience picking out a vehicle exactly what we wanted. I don’t think we’ve ever had such an easy experience picking out a vehicle More

Really loved Lauren. Super helpful, willing to do take all the time we needed. Honest. Super helpful, willing to do take all the time we needed. Honest. More