Jaguar Land Rover Buckhead

I spoke to two individuals at the Dealer - Mauricio, the Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact Sales Rep, and his Sales Manager, Brad. Mauricio was a “fast talker” who preferred talking instead of listening. He never bothered to read my contact email based on the fact that he asked me the same questions which I had stated. He was too arrogant to work toward a deal on the Mercedes-Benz which he could have sold me. Instead, he allowed $500 difference to prevent consummation of the deal. At one point I told him he lost a sale, and his reply was “no I didn’t”. Good luck with a career using that kind of Gen Z arrogance. Brad called me to speak on the deal, but he preferred winning and keeping the aged used car on their lot vs. moving the aged inventory. The vehicle is still there for sale because of those two short sighted and arrogant young students who haven’t learned that aged used cars look worse on a car lot with each passing day. Back to auction it will go. More

Couldn’t help me - felt like my time was wasted after explicitly stating my situation and terms - I felt they didn’t car and wasted my time explicitly stating my situation and terms - I felt they didn’t car and wasted my time More

Quality service with honest recommendations. They treat my vehicle as if it was their own. They treat my vehicle as if it was their own. More

I have been waiting over 2 months on my car to be repaired. They put the wrong part on it and I am still waiting. No response to my calls. repaired. They put the wrong part on it and I am still waiting. No response to my calls. More

not really impressed, bought a certified pre-owned Discovery without seeing it in person, big mistake, salesman did not disclose the many paint defects on the hood, I did not see them until the car wa Discovery without seeing it in person, big mistake, salesman did not disclose the many paint defects on the hood, I did not see them until the car was purchased, Land Rover agrees to repaint the hood but honestly I could have done better in my garage, they also repainted 2 trim pieces that have more bubbles in the paint then I have ever seen. I told the salesman at the time I would pay to have the lettering on the hood removed so they could do a proper job, they did not and painted around them making me wish i never had the work done. i was promised a call from the sales manager but that never happened, i guess the dealership does not respond to the corporate office either. Response: as of 5/5/23 all has been taken care of as promised, thanks to all for stepping up and correct the problems. More

Service Advidor was very courteous and provided excellent customer service. From the time I arrived to the completion of my service, I was kept informed of vehicle repair and it"s estimated time of completio customer service. From the time I arrived to the completion of my service, I was kept informed of vehicle repair and it"s estimated time of completion. I highly recommend this dealership to anyone seekng an excellent service experience. More

Great experience from start to finish with my purchase. I’m very glad to be apart of the Land Rover family and will be back in the future I’m very glad to be apart of the Land Rover family and will be back in the future More

I worked with Ryan and he was super patient and helpful in helping me find the right car, without being at all pushy. Everyone I met was easy to work with and helped ensure that it was a smooth process. in helping me find the right car, without being at all pushy. Everyone I met was easy to work with and helped ensure that it was a smooth process. More

The buying process was very easy. The sales person, Jon Bush, was great to work with The sales person, Jon Bush, was great to work with More

Very bad customer service . This has been the second time in and no difference . Also my car was supieses to be detail and washed when I picked it up the car was just as dusty a This has been the second time in and no difference . Also my car was supieses to be detail and washed when I picked it up the car was just as dusty and dirty . More