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Land Rover Charlotte
Charlotte, NC
666 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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666 Reviews of Land Rover Charlotte
July 23, 2026
Stay far away. I sent my vehicle in for a battery charge. They came back and said I need a 4 thousand dollar service and refused to charge until I pay. They've had I sent my vehicle in for a battery charge. They came back and said I need a 4 thousand dollar service and refused to charge until I pay. They've had my vehicle for over two months. I had to retain an attorney and currently setting up for litigation. Staff is very rude and rather have loyal customers go legal routes when they are challenged. I will never go to any establishment that has the name Hendricks on it. More
by Erichac
Employees Worked With
Nolan
July 22, 2026
Wonderful experience! Matt Smith was great! The fastest experience ever had buying a vehicle. Thank you again Matt! Also love my new car. Matt Smith was great! The fastest experience ever had buying a vehicle. Thank you again Matt! Also love my new car. More
by uscnewton
Employees Worked With
Matt Smith
July 22, 2026
Jax and his team provided me a detailed report of the repairs needed for my vehicle (I.e videos and reports). Ensure I had a loaner car upon arrival to the shop. Provided education regarding all question repairs needed for my vehicle (I.e videos and reports). Ensure I had a loaner car upon arrival to the shop. Provided education regarding all questions I had. Communicated with me daily regarding car repair progress. I would never use any other dealership than this one. Great Work & Team! More
by Eallgood2001
Employees Worked With
Jex Hernandez
July 13, 2026
Super professional dealership. Marissa Arellano helped me search for a car and she was truly an expert. Her knowledge and expertise in cars was astonishing and i am very impressed Marissa Arellano helped me search for a car and she was truly an expert. Her knowledge and expertise in cars was astonishing and i am very impressed with the experience. More
by jackvitalekav
Employees Worked With
Marissa Arellano
June 20, 2026
The best buying experience that I've ever had. This is my 4th vehicle from this dealership and the broader Hendrick motor group. They are so professional, helpful and are truly committed to helpin This is my 4th vehicle from this dealership and the broader Hendrick motor group. They are so professional, helpful and are truly committed to helping you problem solve and get what you truly want/need. I'll always shop for vehicles from this team for as long as I'm able to. Also, Matt is incredible and goes above and beyond what he needs to do. More
by Cory
Employees Worked With
Matt Smith
June 20, 2026
Gerry was awesome to work with. Very appreciative that he kept me in the loop. Chris did a great job working on the car. Great dealership! Very appreciative that he kept me in the loop. Chris did a great job working on the car. Great dealership! More
by barrettmorris
Employees Worked With
Gerald Agosti, Chris Santee
June 04, 2026
I recently had the pleasure of working with the team at Land Rover Charlotte, and the experience was outstanding from start to finish. The staff was professional, knowledgeable, and genuinely committed to Land Rover Charlotte, and the experience was outstanding from start to finish. The staff was professional, knowledgeable, and genuinely committed to providing top-tier customer service. From the moment I arrived, I was treated with courtesy and respect. The service team took the time to explain everything clearly, kept me informed throughout the process, and ensured that all of my questions were answered. Their attention to detail and dedication to customer satisfaction truly set them apart. What impressed me most was their efficiency and transparency. I felt confident that my vehicle was in the hands of highly skilled professionals. It’s rare to find a dealership that combines expertise, communication, and exceptional customer care so seamlessly. More
by Chris
Employees Worked With
Preston Caldwell
