
Jaguar Land Rover Charlotte
Charlotte, NC
128 Reviews of Jaguar Land Rover Charlotte
"Jaguar Land Rover Charlotte has the worst service in the..."
- VRJaguar Land Rover Charlotte has the worst service in the industry. They are a bunch of crooks running the shop. My brand new Velar was in for FIVE months with them for a "Check-Engine" light on issue. 1. They could not fix the issue 2. They never bothered to communicate and update as to what was the issue. 3. Only after I reached out to them did they provide me with a status - and that was "We are working on it" 4. When I did receive the vehicle back, the invoice just indicates that everything was performed on the last day the vehicle was delivered back to me. Do not buy any Range Rover - their electronics are bad, and they do NOT know how to service them. Also, JLR Charlotte has the worst customer service.
Read More"Neil sold us our Range Rover. He convinced us to come up..."
- sh6233201Neil sold us our Range Rover. He convinced us to come up from Atlanta Georgia. He had exactly what we wanted, and he made the process convenient. We drove up and we were out within an hour. Thank you Neil for all your hard work. Thank you Jaguar Land Rover Charlotte.
Read More"Just bought a jaguar fpace from Neil. We were just..."
- mkkauselJust bought a jaguar fpace from Neil. We were just looking. He was so excited about his brand and what they have done, it rubbed off on me. And now I. Love my new Fpace.
Read More"I bought two vehicles from Neil Persad Makes it simple..."
- Brian freemanI bought two vehicles from Neil Persad Makes it simple Every time. Thanks for your expertise. And thank you Jaguar Land Rover Charlotte. Thanks again Neil!
Read More"Service lacks attention to detail and they don't stand..."
- JeffService lacks attention to detail and they don't stand behind it. Excuses. Had to bring it back to repair the repair. They also cut my leather seats. Service Manager Brad D blamed it on the cow! Yes, the cow had bad skin. Just coincidence that it occurred in exact same area as the repair. Avoid JLR Charlotte - Avoid Jaguars and Land Rovers all together. Bad combo to have vehicles with low production quality and then need to rely on low quality service. Sort these reviews to see that Service is consistently low. Sales is doing their job well and apparently few see it coming :)
Read More"My wife praised The sales person that worked with her one..."
- Josh spenceMy wife praised The sales person that worked with her one day. Unfortunately we purchased elsewhere, because the inventory was low. I came back in a week and purchased another range rover from Neil who helped my wife. She couldn’t stop praising him for everything that he had done. He is definitely a professional.
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