Jaguar Land Rover Charlotte
Charlotte, NC
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483 Reviews of Jaguar Land Rover Charlotte
Special Order I purchased a Range Rover from Charlotte Land Rover. Since it is a 2019 model, it had to be ordered. The process was seamless and the dealership made I purchased a Range Rover from Charlotte Land Rover. Since it is a 2019 model, it had to be ordered. The process was seamless and the dealership made this a positive experience. More
Wonderful family feeling dealership We’ve bought vehicles from land rover Charlotte from 1998 until now. Feel like their family. Service guy is greatest and friend too. Wonderful to get We’ve bought vehicles from land rover Charlotte from 1998 until now. Feel like their family. Service guy is greatest and friend too. Wonderful to get the lowest mileage 2012 Range Rover. More
Awesome experience! Fantastic Team that made me feel like a VIP! I highly recommend Land Rover Charlotte! Outstanding vehicle and outstanding Customer Service. They went Fantastic Team that made me feel like a VIP! I highly recommend Land Rover Charlotte! Outstanding vehicle and outstanding Customer Service. They went the extra in showing me all the features too. More
2018 Jaguar F-Type 400 Sport This is our second F-Type. From the moment we walked in the staff made my wife and I feel at home and happy we drove to Charlotte from Greenville SC. This is our second F-Type. From the moment we walked in the staff made my wife and I feel at home and happy we drove to Charlotte from Greenville SC. From the receptionist to Brian Hill our experienced sales professional, Mary Grace “technology genius”, and Constadine the finance pro we felt taking care off and appreciated. The second Jag won’t be the last and we will make the drive when it’s time for the 3rd. Thank you Jaguar of Charlotte. More
Replace front brakes & change air filter LR-Charlotte is very accommodating appointment-wise, which I appreciate. However the service manager Mr. Buss needs an assistant or 2. I arrived on ti LR-Charlotte is very accommodating appointment-wise, which I appreciate. However the service manager Mr. Buss needs an assistant or 2. I arrived on time for what was to be a 1 hour brake replacement. It was nearly noon when I was told my car was ready. I understand service times are approximate, but when I have other appointments (and even if I DON’T) I don’t think it is reasonable to have to wait three times longer than I was told to expect. Mr Buss is frequently juggling at least four other customers and I am of the opinion that adding another service advisor would likely ameliorate this problem. More
F-PACE maintenance service We brought the F-PACE back to Charlotte for routine maintenance. Staff very accommodating and courteous. Facility small but the F-PACE was ready when We brought the F-PACE back to Charlotte for routine maintenance. Staff very accommodating and courteous. Facility small but the F-PACE was ready when promised. More
Good personnel, lousy facility. Hopefully they will move to new facility soon, current one is small and not suitable for a luxury brand. The employees do the best they can under the Hopefully they will move to new facility soon, current one is small and not suitable for a luxury brand. The employees do the best they can under the circumstances. I had to schedule the service based on the availability of curtesy cars. More
New vehicle purchase The buying experience at Land Rover Charlotte was our best one yet. Our salesman Riaan was very knowledgeable about the vehicle that we purchased, whi The buying experience at Land Rover Charlotte was our best one yet. Our salesman Riaan was very knowledgeable about the vehicle that we purchased, which made us feel at ease with our selection. The entire team at Land Rover of Charlotte made this buying process quick and easy. More
Excellent service Gary Buss and his staff do an excellent job of making you aware of procedures needing to be done and length of time to complete the work. Outstanding Gary Buss and his staff do an excellent job of making you aware of procedures needing to be done and length of time to complete the work. Outstanding service!! More
Range Rover Lover ❤️ This is the second Range Rover I have purchased from this dealership. Both vehicles I worked with Frank Marti who is so pleasant, knowledgeable and h This is the second Range Rover I have purchased from this dealership. Both vehicles I worked with Frank Marti who is so pleasant, knowledgeable and helpful. He just takes care of everything. I want to also compliment Constantine Panayitidis in finance department. This is the second time I’ve worked with him as well. He does an outstanding job, and makes the experience personal and easy. More