Bill Jacobs Land Rover - Service Center

Jawad Sayal just coordinated the service for my 24 Range Rover Sport. I couldn’t be happier with him. He was very courteous, knowledgeable and communicated well on both valet pickup/dropoff as well as what Rover Sport. I couldn’t be happier with him. He was very courteous, knowledgeable and communicated well on both valet pickup/dropoff as well as what my car needed to stay at its peak performance. It was a very streamlined and enjoyable experience working with him. I’d highly recommend him to anyone. Thanks for the great work. More

Jawad sayyal- excellent in service. Dan Gallovitch in sales is the best. Have used them for the past 4 years. Dan Gallovitch in sales is the best. Have used them for the past 4 years. More

Raul is very knowledgeable and helps with what’s required to service the vehicle. Nice follow up and genuine individual. to service the vehicle. Nice follow up and genuine individual. More

Excellent customer service we love it we like it in the yard that my wife drive every day is the best real good car yard that my wife drive every day is the best real good car More

Great Service! x x x x x x x x x x x x x x x x x x x x x x x x x x x x More

Several issues. I made an appointment for 1:30 on a Tuesday and nobody even looked at the car until Thursday afternoon (after I requested to hear back from a manag I made an appointment for 1:30 on a Tuesday and nobody even looked at the car until Thursday afternoon (after I requested to hear back from a manager if it wasn’t by that timeframe). Why did I make an appointment???? After 6 days in the shop i requested a loaner. Which was promptly made available to me. I had to sign your rental agreement and provide my license, insurance information and a credit card. Upon returning the car to you, I requested a receipt that the car was returned, there was no damage, and it was filled with gas and no further charges were incurred. I was told you run a reputable business and this was a non standard request. It took a manager to provide that receipt. There were several other issues and the communication was poor. It was a bad customer experience. More

My service advisor, Bill Spencer, is super helpful and that makes all the difference when I take in my vehicle for service. that makes all the difference when I take in my vehicle for service. More

I only take my truck to Hinsdale for service. The work is always outstanding and Joe Rosone is wonderful. The work is always outstanding and Joe Rosone is wonderful. More

I had a very pleasant experience servicing my Defender. Jawad Sayal was wonderful. I appreciated the video update of the service that was performed on my vehicle. Jawad Sayal was wonderful. I appreciated the video update of the service that was performed on my vehicle. More

This is one of the worst dealers that I have ever dealt with from calling and talking to the finance manger to the service dept .. I will never go back there again with from calling and talking to the finance manger to the service dept .. I will never go back there again More