Bill Jacobs Land Rover - Service Center

Had to wait 4 days to get my car in for appointment. Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last pe Then when I got it there I was told that it would be another 5-6 days before we can look at it I appreciate the loaner car ( even though the last person’s garbage was still in the hatchback ) but I really needed my car which was still operable. It would have been better to just have me bring it in the day before you could look at it. More

My service representative Jawad S. is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care is superb. He makes sure he goes above and beyond with his communication and customer relation skills. Jawad makes sure my vehicle is well taken care of. Customer service at Land Rover Hinsdale is great! More

Great service, including explaining repair needs. No pressure related to selecting repair work to be performed. No pressure related to selecting repair work to be performed. More

Jawad is great service advisor to work with. He’s very knowledgeable and provides great customer service! He’s very knowledgeable and provides great customer service! More

This dealership is number one in the USA great place for a great deal and service a great deal and service More

Outstanding experience with the service department, and my service advisor Jawad Sayad was courteous and provided exceptional service. my service advisor Jawad Sayad was courteous and provided exceptional service. More

I just purchased the car two weeks ago and I found a screw in my tire over the weekend. I contacted The service department who immediately invited me in. Jawad in service was so kind and helpful which w screw in my tire over the weekend. I contacted The service department who immediately invited me in. Jawad in service was so kind and helpful which was much appreciated. I now have a new tire which was covered under warranty and peace of mind. Thank you Jawad for the excellent customer service at Hinsdale Land Rover! More

Rail Pesina Jr is someone I feel I can trust with his clear explanations and honest feedback clear explanations and honest feedback More

Appointment was scheduled for the car but the shop never even looked at it. 2 weeks later I went to pick up the car and was greeted with immense attitude for picking up the car. 0/10 experience and would no even looked at it. 2 weeks later I went to pick up the car and was greeted with immense attitude for picking up the car. 0/10 experience and would not recommend! More

From the moment I pulled in everyone I dealt with from the service desk to the service advisor was absolutely excellent they were very Knowledgeable about the Range Rover product the service desk to the service advisor was absolutely excellent they were very Knowledgeable about the Range Rover product More