Jaguar Land Rover Jacksonville

Worst car buying experience ever! Drove over two hours to purchase a vehicle. I agreed to purchase the car for the price on our contract, but unfortunately I got screwed a few months l Drove over two hours to purchase a vehicle. I agreed to purchase the car for the price on our contract, but unfortunately I got screwed a few months later. I ran out of a temporary tag, not once but twice! Then was told that I they could not issue me a third one and was unable to drive my car for TWO WEEKS because I had no tags. There was zero communication whatsoever and no one ever returned my phone calls. They screwed up my total and I had to come out of pocket another $3k in taxes two months after my purchase which I found out due to me calling numerous times checking on my title. They were unapologetic, unwilling to admit to their wrong doing or even help me in any way, shape or form. The manager told me it was my problem now and not theirs. VERY unprofessional dealership! I even called Field Auto Groups which owns this company and they never returned my phone calls either. I would never purchase a vehicle from a Fields Auto Dealership, and I would never recommend any one go to this dealership. They only want to make a quick sell and will say and do whatever necessary to make it happen and then leave you in the dust once you roll off the lot. Buyers beware!! More

Purchased a new LR4 I wanted to purchase a new or very low mileage 2016 LR4 to replace my 2010 LR4. I worked with Carl and Andrew to find the one I wanted. They offered m I wanted to purchase a new or very low mileage 2016 LR4 to replace my 2010 LR4. I worked with Carl and Andrew to find the one I wanted. They offered me a fair trade-in and located a LR4 that exceeded all my expectations and fit my budget. More

Carl and Jesse were great Carl and Jesse made buying a new car so easy. They both were friendly and professional. Carl reminded me of Denzel Washington my favorite actor, lol Carl and Jesse made buying a new car so easy. They both were friendly and professional. Carl reminded me of Denzel Washington my favorite actor, lol More

Carl was a nice person and his service was excellent I have visited the showroom to see if I can go for a Leased Land Rover in my budget. Though I do not see anyone at the reception to greet us and waite I have visited the showroom to see if I can go for a Leased Land Rover in my budget. Though I do not see anyone at the reception to greet us and waited for few minutes till someone at least notice us, finally Carl wished saw us and get the details. He was a nice person to work with and his service was really excellent. He spent sufficient time explaining all features and additional packages. We had to visit the showroom 2nd time to to finalize the deal. He once again spent couple of hours time and finally we signed the lease. He delivered the vehicle to my house next day and explained the operation of car. He also configured my account in advance so I can configure the iPhone App and start using it. The overall exp with JLR is very good. Thanks to Jesse from Finance team for his suggestions on monthly payments and thanks to the manager (forgot name) who spent time on getting the better deal for me. More

Car Purchase The sales process was very efficient. I came from out of town and they had everything ready to go very quickly. I would recommend this dealership. The sales process was very efficient. I came from out of town and they had everything ready to go very quickly. I would recommend this dealership. More

Great experience I live in Atlanta and found this vehicle online on Tues and flew to Jax on Wed to purchase it. My salesperson Carl Williams arranged for me to be pick I live in Atlanta and found this vehicle online on Tues and flew to Jax on Wed to purchase it. My salesperson Carl Williams arranged for me to be picked up and had EVERYTHING ready for me when I walked through the door. He went over all equipment in the car when I arrived and before I departed. This was one of my best car experience purchases and I have purchased 13 vehicles. I would recommend him because of his professionalism, customer service and knowledge of what he sells. More

Great Experience 5 stars for great product knowledge, no pressure tactics, and excellent service. Carl was very helpful in explaining the difference between models and 5 stars for great product knowledge, no pressure tactics, and excellent service. Carl was very helpful in explaining the difference between models and the many features. More

Truly exceptional So often on commercials for Jacksonville car dealerships, you hear the same empty promises about how they'll do anything to earn your business. These So often on commercials for Jacksonville car dealerships, you hear the same empty promises about how they'll do anything to earn your business. These guys actually mean it. I'll spare the details out of respect for what they did for me so everyone's not bombarding them with requests. But long story short, my deal was unusual and they made it all work. Shoutouts to Mic and Allison for their vast knowledge and flexibility. This is THE place to go if you're looking to buy a Jaguar or Land Rover vehicle. More

Painless car purchase !!! My purchase of a Jaguar XF at J-ville Jaguar was the best car purchase experience of my life. Mike Stillwagon coordinated our day like a true professi My purchase of a Jaguar XF at J-ville Jaguar was the best car purchase experience of my life. Mike Stillwagon coordinated our day like a true professional. Everyone I came into contact with gave us the same courteous treatment. The people were great, the deal was great, and the car is great. More

Great overall experience I absolutely loved working with Allison, she was very helpful in making my decision to purchase a 2017 F-Pace. Everyone was friendly and helpful. I wo I absolutely loved working with Allison, she was very helpful in making my decision to purchase a 2017 F-Pace. Everyone was friendly and helpful. I would say this was the best car buying experience I've ever had! More