Jaguar Land Rover Jacksonville

Tommy was great! He was pleasant and informative. No pressure, and made my wife extremely happy with the purchase of her new Land Rover Discovery. We will definitely revisit.

Mary did an outstanding job of apprising me of the needs and costs. She was helpful, courteous, and prompt throughout the process. Given the interruption of COVID infection, things progressed well.

Randi always takes good care of me. She was available to help me with any questions I had about the purchase and the vehicle. The financial part with Nikki was very efficient and I felt like a valued customer. She explained everything in great detail and made me extremely comfortable with my purchase experience.

My experience was outstanding. Timing was perfect and everyone I dealt with was truly professional especially Mr Cruz from the moment I entered the dealership until I departed with my car.

I made an appointment 3 weeks in advance. My car was not even looked at for 4 days! Not sure why I made an appointment if it is not even close to when the car will be initially evaluated.

Tommy Hall was amazing! Attentive, great customer service and willing to go above to take care of his customers. I’d certainly purchase from here again as long as he’s my sales agent!

Nick Pennington was exceptional. No hassle car buying at it’s best! They were able to give me a fair deal on my trade in and got me a perfect car!

2nd review. The car didn’t come with 2 keys. I didn’t like that part. Both Brian and Bill were really good to work with. They did everything they could to make the transfer as smooth as possible. There was a glitch with my bank transfer n they worked overtime to insure I could go home with my car. I came from SC. The only reason I’m giving a 4 star review was because I was getting the car with one key fob. Not their fault. 2nd key fobs are expensive. Thank you Brian.

Mary Osei did an excellent job in insuring I was communicated to along the entire service and repair process. I appreciated her attentiveness very much.

The over all experience was great. The salesman was truly professional and made sure that everything ran smooth. My only complaint is that I was not told that there was only one key for the vehicle until after I purchased the vehicle. Now I’m stuck paying over 300.00 to have a key made.