Jaguar Land Rover Manhattan

Jermaine Velasco was my sales man, I highly recommend seeing him, he was very professional and helpful. Overall satisfied with Jaguar Land Rover Manhattan. seeing him, he was very professional and helpful. Overall satisfied with Jaguar Land Rover Manhattan. More

Great salesman, James was quick and answered all of my questions. Highly recommend this dealership and especially this salesman! questions. Highly recommend this dealership and especially this salesman! More

I highly recommend JLR of Manhattan. We leased our Jaguar F-Pace three years ago from Robert Perroni and have been very pleased with his service and support ever since. Robert was extrem We leased our Jaguar F-Pace three years ago from Robert Perroni and have been very pleased with his service and support ever since. Robert was extremely helpful and responsive with our needs, including the buyout of our lease. This week, we had our F-Pace in for regular maintenance which was handled smoothly. A special thanks to Isabella Principe of the Sales Dept. who helped me with re-configuring the Jaguar Remote app for my smart phone. Isabella was very courteous, knowledgeable and responsive to all my needs regarding the use of the app. More

Our experience purchasing a new 2023 Defender could not have been handled any better thanks to the honest professionalism of our salesman Jermaine Valesco. Due to supply chain issues the vehicle arrived ab have been handled any better thanks to the honest professionalism of our salesman Jermaine Valesco. Due to supply chain issues the vehicle arrived about 6 months past originally expected date. Jermaine always kept us informed and managed the need to extend our current Velar lease with no additional expenses incurred. This is our 3rd Land Rover purchased from Jermaine. Effortless car buying with a highly professional team at Land Rover Manhattan. Thanks Guys, see you on next purchase! Anna Burke More

If you ever need to get a Range Rover the best guy to deal with is Jermaine Velasco!!!!! He gives yoj personalized service from beginning to end and beyond. He is the best person in car sales I have bee deal with is Jermaine Velasco!!!!! He gives yoj personalized service from beginning to end and beyond. He is the best person in car sales I have been with. This guy is legit very helpful. Save your time and just look for Jermaine Velasco!!!!! More

Worst service + receptionists. will never come back here again. my car has been at their location for over a week, half the staff can’t locate my car. they hang up on your face, pr will never come back here again. my car has been at their location for over a week, half the staff can’t locate my car. they hang up on your face, promise a call back (which never comes by the way) and delay the pickup of your. also not even a loaner! have had no car for over a week. More

I purchased a certified pre-owned vehicle with a 6 year extended warranty with the option of buying an additional year. The contract I received shows in writing that my extended warranty expired April of 2 extended warranty with the option of buying an additional year. The contract I received shows in writing that my extended warranty expired April of 2022, although when i went in for service where there were issues with the vehicle costing over $2,000 i was told that the extended warranty loaded into the database was listed as expired as of April of 2021. My vehicle was not in service at the purchasing dealer, but the warranty states the vehicle can be serviced at any Land Rover dealer. When contacting Manhattan Land Rover I was told that the warranty was indeed expired even though I provided a copy of the contract which clearly states April 19, 2022. Manhattan Land Rover basically told me i would have to pull my car from the service department at the dealer where is was being serviced and to bring it to their service department where they POSSIBLY would see if they can internalize the cost. I proceeded to explain that service was already started and at that point was basically told too bad. More

Be careful with Land Rover. I'm very disappointed with Land Rover engine quality as my car's mileage is only 23,000 miles, and to be a serious broken suddenly, three months from I'm very disappointed with Land Rover engine quality as my car's mileage is only 23,000 miles, and to be a serious broken suddenly, three months from now, the manufacturer & dealer were not taken any action and not in responsibility. How's terrible? More

Bad service you will have very hard time to contact their advisor, after service if same issue happens again, no one will pick up your call, read more about them before making deal with them advisor, after service if same issue happens again, no one will pick up your call, read more about them before making deal with them More

If I can give zero stars I will I’ve never experienced anything worse then this deal ship. This crappy dealership never answers the phone and don’t ever come here you’re wasting all your money to get no a anything worse then this deal ship. This crappy dealership never answers the phone and don’t ever come here you’re wasting all your money to get no answers and no call back avails this dealership and someone should have to shut down this place. More