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Jaguar Land Rover Manhattan

New York, NY

5.0
94 Reviews

787 11th Avenue

New York, NY

10019

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Showing 94 reviews

July 26, 2020

worst dealt sales man on email ,I have no words to say to this sales man I dealt with was horrible. through email, that email didn't make me buy anything from this dealer ship, I brought my car on a hi More

by Renny
Recommend Dealer
No
Employees Worked With
James zaku
May 21, 2020

Worst car saleman I've ever run into The salesperson was borderline rude and showed no interest of selling anything. I don't want to put his name down given the situation the country is i More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
someone I connect through dealer's online appointment reservation system
May 16, 2020

Purchased a Range Rover for well over six figures. Dealer refused to pay the $250 to deliver the car to my Hamptons home. Lost a customer for $250 More

by Gbader1111
Recommend Dealer
No
Employees Worked With
James the salesman was excellent
May 03, 2020

I always wait for my car because I live so far. Karen I always wait for my car because I live so far. Karen and Ben helped me and my little one wanted to stay by Karen desk and she was so patient and did More

by Bellarosalinda
Recommend Dealer
Yes
Employees Worked With
Karen Casado Ben Leung
January 31, 2020

Highly unresponsive to customer's needs. I tried to make arrangements to speak to someone in the service department, and was transferred to voicemail 5 times, after I was assured I would spea More

by Matthew1945
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Never spoke to anyone but the receptionist
November 05, 2019

Worst Customer service possible would give a minus 10 review if possible - worst possible service in the industry - i am sure that KIA has better service - i am going to make it my m More

by Steve H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean - Jesse - Tom
September 30, 2019

Land Rover service is excellent thanks to Sean who is always there, car is always cleaned and on time as promised, highly recommend this dealership More

by Nick v
Recommend Dealer
Yes
Employees Worked With
Sean Service
August 14, 2019

Manhattan Range Rover "ROCKS" Land Rover Manhattan “ROCKS”. I just picked up my new “Range Rover Sport” from Manhattan JLR. An incredible Dealership where I dealt with a know More

by ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James "Zaku" and James Lanzaron
July 13, 2019

Worst customer and repair service ever Good luck trying to get a hold of anyone. We dropped our car for repair on 1st or June. They said someone will call back and give an estimate and time More

by Montreal1976!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager
June 30, 2019

Great Service Department I called to make an appt with another dealership and I was told a date after my warranty expired and I explained to them I needed help now and they to More

by bruno dom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Casado