Jaguar Land Rover Minneapolis

Simply excellent Our dealings with the service manager and Ryan S. have been excellent. Their commitment to service and recognition of customer loyalty is why we conti Our dealings with the service manager and Ryan S. have been excellent. Their commitment to service and recognition of customer loyalty is why we continue to do business with them and the rest of the service department. More

Service person was not very attentive. Service person was not very attentive and was rushing on questions asked. This was not the case in my previous visit. Just this service person. Intera Service person was not very attentive and was rushing on questions asked. This was not the case in my previous visit. Just this service person. Interaction with customers needs to be improved. More

Wonderful I traded a Discover Sport for a LR Velar. Both transactions were completed by Jeremy. He listened to what I wanted, found the right car (which was o I traded a Discover Sport for a LR Velar. Both transactions were completed by Jeremy. He listened to what I wanted, found the right car (which was on a truck coming in), got it ready to go, and made my appointment when he knew I was available. The whole process is professional, quick, and fun! More

Fancy new Rover Love the velar. Was a bit worried about the dealer as it is a monopoly - so far so good. I'm two days into the truck and hopefully we have a long te Love the velar. Was a bit worried about the dealer as it is a monopoly - so far so good. I'm two days into the truck and hopefully we have a long term relationship. More

Did not oversell ...recognized my interests Brandon was very professional yet able to recognize what would appeal to me and respectfully did not attempt to oversell options he knew I was not int Brandon was very professional yet able to recognize what would appeal to me and respectfully did not attempt to oversell options he knew I was not interested in. He worked quickly to find just the right vehicle for me. More

Oil change Good customer services assigned person explained what need to be done on the vehicle.He also let me k ow what to be done in the next service Good customer services assigned person explained what need to be done on the vehicle.He also let me k ow what to be done in the next service More

Very professional..... Everyone was very professional and a pleasure to deal with. Hope to buy more cars from them in the future. The dealership itself is also a plus. Everyone was very professional and a pleasure to deal with. Hope to buy more cars from them in the future. The dealership itself is also a plus. More

Great communication! Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was Our first experience here was Awesome!! Very helpful, friendly staff and an easy experience, in all! The communication was the best! Everything was explained in great detail. More

Poor experience I've purchased about a dozen new cars in my life, and this experience rates near the bottom. We were shopping for a new Jaguar for my wife and wanted I've purchased about a dozen new cars in my life, and this experience rates near the bottom. We were shopping for a new Jaguar for my wife and wanted to trade in her car. I'm not looking for the best deal, just looking for a fair deal. With the internet, it's easy to see what the average sale is for new cars and it's easy to see what trade-in values are. As long as I can get close to both, I've usually pretty happy. The offer I received for both the new car and our trade-in were absolutely insulting. I ended up purchasing a Jaguar with more features car two states away for $8,000 less than the offer they gave me. I think I've purchased at least 4 vehicles from Luther automotive in the past, and given this experience it will be a long time before I ever consider stepping on one of their lots again. More

Service excellent but expensive Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs grea Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs great. The only downside is Land Rover service is very expensive- about $500 which I didn't like but expected. Not much I can do about that if you want to go to a dealer-- which you basically have to do in order to obtain the latest software upgrades. More