Jaguar Land Rover Minneapolis

Last minute call! I received a courtesy call last week that a part had arrived. It was 5pm a week later and I was on my way home so I called the dealership to ask if I I received a courtesy call last week that a part had arrived. It was 5pm a week later and I was on my way home so I called the dealership to ask if I could stop. They said they were open until six and stop if I could even though I didn't have an appointment. They would help if they could. The dealership accommodated me by attaching the ordered part, hot coffee, washed my car and after some nice conversation, sent me on my way. Always great service with Leo, Adam, Floyd, Jerome and the entire staff. A pleasure to do business with this organization. More

Excellent Service I almost always take my truck to the range rover dealership to get serviced and I usually work with Adam or Steve. Both of them are awesome. I have ha I almost always take my truck to the range rover dealership to get serviced and I usually work with Adam or Steve. Both of them are awesome. I have had nothing but a pleasant experience. They are great at communicating, in a timely manner,any issues regarding my car. The process is always quick and easy. I give this dealership five stars *****! More

Scheduled maintenance and warranty work Steve is my customer service underwriter. He's very positive and a good listener. I had some warranty work which expanded into another issue the dea Steve is my customer service underwriter. He's very positive and a good listener. I had some warranty work which expanded into another issue the dealership proactively handled for me. Steve kept me in the loop and set me up with a very clean XJL. Jerome is fun to talk with and positive as usual. He keeps his word on arrival/ pick up shuttle times. Mark, the technician who worked on my Jaguar was outstanding. All issues were resolved. I highly recommend Jaguar Land Rover Minneapolis dealership and would recommend a Jag to anyone. James More

Service Jerome is wonderful. The service center is top notch. I would recommend this dealership to everyone. Look forward to working with them again in the fu Jerome is wonderful. The service center is top notch. I would recommend this dealership to everyone. Look forward to working with them again in the future. More

Excellent service once again As usual, the service at JLRM has been exceptional. We have been having a few warranty issues but they have all been addressed quickly and with a gre As usual, the service at JLRM has been exceptional. We have been having a few warranty issues but they have all been addressed quickly and with a great deal of thought. We live 90 miles away so the service department (Jerome Bauer and colleagues) always accommodates our schedule and even sends parts to our home when they are able. We have enjoyed the quality and professionalism of the service extended to us for all of our Land Rovers over the past 10 years. More

Fantastic service department they never disappoint Hats of to the entire service department you folks are in a class of your own. Special thanks to Jerome you always knock it out of the park Hats of to the entire service department you folks are in a class of your own. Special thanks to Jerome you always knock it out of the park More

Service Department Great customer service, follow up, and attention to detail. Car ready and washed when expected, and thorough explanation of work performed. Easy to Great customer service, follow up, and attention to detail. Car ready and washed when expected, and thorough explanation of work performed. Easy to check in and out! More

Excellent service. The service I received was outstanding. My rental was available upon arrival. The service representative took notes to fully understand my concerns. H The service I received was outstanding. My rental was available upon arrival. The service representative took notes to fully understand my concerns. He called that afternoon to tell me about the progress. The issues were easily resolved and I received a second call to tell me the work was complete.. The car was washed and complete upon my arrival. I received excellent, professional and efficient service. More

Love My Car; Great Customer Service I wanted an LR4 - not just any LR4 - a Loire Blue LR4. That's not a vehicle most Land Rover dealers have in stock. Most people buy White, Black, Gr I wanted an LR4 - not just any LR4 - a Loire Blue LR4. That's not a vehicle most Land Rover dealers have in stock. Most people buy White, Black, Grey, Silver. I figured, if I am going to spend a good deal of money on a car I am going to own for a good number of years, then it ought to be my favorite color. Typically I would have needed to wait until a car could be ordered from the factory. However, Leo Starr was able to track down two cars meeting my requirements, which were about to ship to the U.S.; and was able to arrange to trade a car Jaguar Land Rover Minneapolis had ordered for the car I wanted, which had been ordered by a different dealer. Thanks Leo! More

Best in Class You get what you pay for! Best service, best staff, simply they are unequalled. Concierge service is amazing. Service is prompt, easy and and friendl You get what you pay for! Best service, best staff, simply they are unequalled. Concierge service is amazing. Service is prompt, easy and and friendly. More