Jaguar Land Rover Minneapolis

I had a great experience buying my 2014 Jaguar F-Type conert I live in Florida. Had purchased 2 other Jaguars from your dealership. I bought my 2014 F-Type while in Florida without having to return to Minnesot I live in Florida. Had purchased 2 other Jaguars from your dealership. I bought my 2014 F-Type while in Florida without having to return to Minnesota cold weather. Your sales & marketing employees were extremely helpful. Rolf Essmann & Quinton Ballard. They made everything work easy & seamlessly. They have arranged to have my Jaguar delivered to Florida & my trade in picked up in Florida. If I buy another Jaguar it will be from your dealership. Thanks John Seckinger Winter Haven, FL More

Range Rover service Our battery stopped holding a charge ... Land Rover sent roadside service twice to start car then quickly switched out old battery for a new one ... A Our battery stopped holding a charge ... Land Rover sent roadside service twice to start car then quickly switched out old battery for a new one ... All great! More

Great Experience with Used Range Rover Sport Purchase I bought a 2012 Range Rover Sport just last week. I came in to test drive a car of that model, but was planning to evaluate several other SUV's after I bought a 2012 Range Rover Sport just last week. I came in to test drive a car of that model, but was planning to evaluate several other SUV's after that test drive. I fell in love with the Sport. And the dealership, actually. In the time I spent waiting for my test drive, I got my boots shined by the the sweetest man who shines shoes there a portion of 3 days a week. Everyone I came in contact with was so nice, and seemed very genuine. I realized given my experience with my 6 year old Cayenne, I needed a CPO car. Therefore this dealership was my only in-state option to buy from. And they had about 1 model that worked for me. So, given this, they could have really taken a hard line with me. Instead it felt like a fair negotiation, and I was able to walk away feeling really great about my purchase, and every person I dealt with that day. I look forward to working with them to maintain this car, and to creating a long term relationship driving these beautiful cars! Ah yes, my sales person was Leo Starr, who also worked with my best friend several years ago on an LR2 purchase, and we have both had a great experience working with him, both for the purchase, and subsequent dealings! More

World class service Went in for what I will call a minor issue (backup camera not working anymore - inconvenient but not a safety issue). The appointment was setup for th Went in for what I will call a minor issue (backup camera not working anymore - inconvenient but not a safety issue). The appointment was setup for the day I called. Issue was diagnosed in one hour and explained to me in details but the part was not in stock so I was given a loan car for a day. My car was in warranty so the part was replaced at no cost. The facility looks great, nice waiting area and friendly service. On a side note, I love those vintage Jaguar cars in the service area. More

Service was good and friendly In for a fault light in cold weather, got me into a loaner with no problems and right out to work. The problem was difficult to diagnose and they kept In for a fault light in cold weather, got me into a loaner with no problems and right out to work. The problem was difficult to diagnose and they kept me up to date as things went on. Good experience overall and the only choice in the Twin Cities for Jaguar so they almost don't have to be as good as they are. More

Excellent rating of this dealership until yesterday Brought my 2005 Land Rover LR3 in for service yesterday as it was sluggish and the reduced engine performance indicator kept coming on as the car woul Brought my 2005 Land Rover LR3 in for service yesterday as it was sluggish and the reduced engine performance indicator kept coming on as the car would run at hotter temperatures and very sluggish in first gear. Service Department diagnosed it as needing a new Thermostat and a new O2 sensor. Had these replaced and paid $730 for the repair. Drove home with no problems. Drove the car into work this morning and reduced engine performance light came on immediately, engine was starting to over heat again and very sluggish. Went straight to the dealership. Adam at Land Rover Customer service department immediately got me into a loaner as they will examine my car again to try and figure out what the problem is. I have always been exceptionally happy with Land Rover Minneapolis as a long time customer but I can't understand why they did not perform more of a thorough evaluation of the problems the first time I brought my car in instead of me having to bring my car back the very next day for the same problem that was supposed to be fixed by the replacement of the thermostat and O2 sensor. I realize that everyone can make a mistake but the Service Technician who worked on my vehicle needs to be more attentive or perhaps need more training to make sure the work that is performed truly fixes the problem the first time. I still think Land Rover Minneapolis is a very good dealership but disappointed that they could not find the problem with my vehicle the first time. More

Regular service Always a good experience. Repair of door handle proved difficult due to spare parts not being readily available. Spare parts ordered and will be notif Always a good experience. Repair of door handle proved difficult due to spare parts not being readily available. Spare parts ordered and will be notified when available. More

Land Rover Minneapolis Easy transaction. Third vehicle purchased. Would again purchase a vehicle from them. Lloyd is very knowledgeable and experienced with the product. Easy transaction. Third vehicle purchased. Would again purchase a vehicle from them. Lloyd is very knowledgeable and experienced with the product. More so than some of the other sales people. More

Completely Satisfied This was my first visit to the service center for my used Range Rover and was VERY impressed. I had a variety of issues on the car, and was delighted This was my first visit to the service center for my used Range Rover and was VERY impressed. I had a variety of issues on the car, and was delighted when Nick solved the very first one for me in the garage bay when he taught me some basics about the vehicle. The dealership gave me a loaner for the length of the service appointment, and Nick worked with the warranty company to manage the coverage of the repairs. When I left, my bill was $0.00 and I was thrilled. More

Always a great experience! Nick or any of the other service guys always do a good job writing down all your concerns and getting the problem resolved. Most of the time, same day Nick or any of the other service guys always do a good job writing down all your concerns and getting the problem resolved. Most of the time, same day. And most of the time i don't mind waiting because the customers lounge is a very nice place to sit and get some work done. More