Jaguar Land Rover Minneapolis - Service Center

Outstanding Very friendly and efficient. The team communicated effectively and the quality of the work met my expectations. Jeremy ensured he knew my needs and Very friendly and efficient. The team communicated effectively and the quality of the work met my expectations. Jeremy ensured he knew my needs and then promised to exceed them. More

Personal Service - Warm Welcome The Service Department begins taking care of my vehicle needs From the minute I pull up. I feel welcome and appreciated every time I'm there. The Service Department begins taking care of my vehicle needs From the minute I pull up. I feel welcome and appreciated every time I'm there. More

Great Communication Jerome kept me informed about parts orders needed to complete my service recall and increased time needed to perfect the 3M film install. I appreciat Jerome kept me informed about parts orders needed to complete my service recall and increased time needed to perfect the 3M film install. I appreciated this attention to to detail. More

First Timer Jaguar Owner Everyone was friendly and helpful. I have to travel 2 1/2 hours to the dealership and they were very accommodating when scheduling my appointment. Everyone was friendly and helpful. I have to travel 2 1/2 hours to the dealership and they were very accommodating when scheduling my appointment. More

Repair The repair was timely and communication was excellent. It was a good but expensive experience. It would be nice to leave my vehicle for a couple days The repair was timely and communication was excellent. It was a good but expensive experience. It would be nice to leave my vehicle for a couple days until arrangements can be made to pick up. Or provide a ride to come and pick up the vehicle. Also if it was possible to have the vehicle picked up for repair would be awesome More

Quality Service with Great Communication Attentive, timely and complete service with great communications to keep me apprised, at time of drop off, after the assessment, and upon completion o Attentive, timely and complete service with great communications to keep me apprised, at time of drop off, after the assessment, and upon completion of the service. More

Service The lifetime service of the vehicle for oil changes was very misleading we were sold by our sales man the great thing is we would never pay for an oil The lifetime service of the vehicle for oil changes was very misleading we were sold by our sales man the great thing is we would never pay for an oil change guess what we paid $155 apparently only after 10k miles and all this other xxxxxxxx we felt like we were lied to and sold something holds up my opinion of car sales that I have always had they will tell you anything to sale you a car More

Attentive and timely Why I rated them as to notch? the ease of communication, the quick attention to my questions and the kind and courteous employee experiences I’ve had! Why I rated them as to notch? the ease of communication, the quick attention to my questions and the kind and courteous employee experiences I’ve had! More

Job well done! Adam Nelson in service is always great! I’ve been going to him for years. He is always professional, fast, dependable and personable. He makes it real Adam Nelson in service is always great! I’ve been going to him for years. He is always professional, fast, dependable and personable. He makes it really easy to get service on my Range Rover. More

Pathetic Vehicle in shop for 1 month. Get it back and same issue. Mailed wrong parts, mailed broken parts and was told la d rover takes time to communicate wit Vehicle in shop for 1 month. Get it back and same issue. Mailed wrong parts, mailed broken parts and was told la d rover takes time to communicate with head office. They make it hard to want to purchase another Land Rover vehicle. More