Jaguar Land Rover Minneapolis - Service Center

Service excellent but expensive Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs grea Service department was friendly and efficient. Appointment was easy to make online. Work (1 year routine service) was completed on time. Car runs great. The only downside is Land Rover service is very expensive- about $500 which I didn't like but expected. Not much I can do about that if you want to go to a dealer-- which you basically have to do in order to obtain the latest software upgrades. More

Service a this dealership is terrible This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue t This is my 3rd bad experience at this dealership. Now it is shame on me for going back. Until competition comes in this market, they will continue to get away with extremely poor service. More

sotware repair my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updat my second visit to the shop for the same reason, a day later the problem still exist my dash monitor keeps on freezing and don't work they keep updating the software every time and the problem still the same . More

Great Customer Experience We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! We brought our Discovery in for service, were kept informed of the progress and offered a loaner car and my husband loved driving a Jag:)! More

Great major mile service Took my 2010 LR2 in for the 90,000 and the work performed was less than quoted by Adam Nelson. The car came back brilliant. Plus, Adam handled the w Took my 2010 LR2 in for the 90,000 and the work performed was less than quoted by Adam Nelson. The car came back brilliant. Plus, Adam handled the warranty work right away. IT was virtually carefree. Finally, the loaner car was great too. More

Mediocre experience with service consultant I have been taking myh husband’s Range Rover here for service for a few years now, the facility is nice, but I did not have a very pleasant service co I have been taking myh husband’s Range Rover here for service for a few years now, the facility is nice, but I did not have a very pleasant service consultant this last visit. He was somewhat abrupt, and not especially discerning to me. It may have been just my perception this day, but it was a less than pleasant experience. More

Sevice/repair for a 2000 XKR The service advisor Jerome Bauer did an excellent job of explaining what the problems were, and what was required to fix them. He promised to update The service advisor Jerome Bauer did an excellent job of explaining what the problems were, and what was required to fix them. He promised to update me on progress by phone over several days, and did exactly that. He made promises and kept them which was much appreciated. The actual cost was also a little lower than originally indicated, a nice surprise! More

Great experience Service was great from the minute you pull in. Friendly staff greet you right away and sit down with you to discuss the issue with your car. They are Service was great from the minute you pull in. Friendly staff greet you right away and sit down with you to discuss the issue with your car. They are very nice and understanding. Their waiting area was clean and had lots of different beverages to choose from. Overall my experience was great and would definitely recommend getting your service done there. More

Nice and easy Henre and the guys at Jaguar do an amazing job. They go above and beyond just answering the phone and auto repairs. They always accommodate my busy Henre and the guys at Jaguar do an amazing job. They go above and beyond just answering the phone and auto repairs. They always accommodate my busy schedule and explain in detail what needs to be repaired. I would say a good part of buying a new car is knowing and liking the dealership. Thanks guys! Brian Setzer More

Two thumbs up. This was my most pleasant service experience ever. Jerome put every service advisor I’ve worked with to shame. He got me in, out and taken care of e This was my most pleasant service experience ever. Jerome put every service advisor I’ve worked with to shame. He got me in, out and taken care of expeditiously, professionally and in a friendly manner. If you get the opportunity to clone him - take it Thanks you, Steve Doyle More