Jaguar Land Rover Newport Beach
Newport Beach, CA
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John Phamm, in Sales, was amazing and got the deal done. Thank you to John Phamm who was patient, knowledgeable and professional through my entire purchase. He found the car I wanted and made the deal happen Thank you to John Phamm who was patient, knowledgeable and professional through my entire purchase. He found the car I wanted and made the deal happen. More
13 year customer I’ve had 4 cars (three Land Rovers and one Jaguar) over the past 12 years serviced at this dealership. That should speak volumes about my experience. I’ve had 4 cars (three Land Rovers and one Jaguar) over the past 12 years serviced at this dealership. That should speak volumes about my experience. More
Went just to look, left happy with a great car and deal I visited the dealership to test drive an F-Type convertible. It was my first visit to see this car, and I had no intention of buying for a couple of I visited the dealership to test drive an F-Type convertible. It was my first visit to see this car, and I had no intention of buying for a couple of months. Rich helped me that day, accompanying first me and then my 22 year old son (and car consultant) on a test drive. Rich was knowledgeable, relaxed, and not pushy. I loved the car, and then loved the lease price he offered just as much. With incentives from Jaguar, the monthly payment was less than that of my Porsche, which had a lower price. There was a model in the showroom that was stunning, with beautiful colors, great leather finishes, and other upgrades. Rich gave me the price for the lease, far lower than what I had expected. It truly became a no-brainer: an awesome car for a very affordable price, with all service included and warranty throughout. Even though I was going just to look, I bought the car on the spot. Despite my general inclination to "do my due diligence" and check other dealers and prices, I didn't think that was necessary at all. The lease papers were handled quickly while the car was detailed to perfection, and I drove home in my amazing new car that evening. I've had it for 5 days now, and love it more each day. I've since been contacted to see if I'd like a representative to come to my home (or anywhere I'd like) to go over all the details of the car with me. More
Great service Great professional service! Easy, communicative... Nina was really helpful, and the also the finance manager - explained things simply - and got th Great professional service! Easy, communicative... Nina was really helpful, and the also the finance manager - explained things simply - and got through a large amount of paperwork without fuss in quick time. More
Exceeded my Expectations My sales associate, Nina Galateanu, was very enthusiastic and knowledgeable about the F-Type Jaguar. I was only browsing when I went into the showr My sales associate, Nina Galateanu, was very enthusiastic and knowledgeable about the F-Type Jaguar. I was only browsing when I went into the showroom and she tok me under her wing. Within an hour I had a deposit down, and the next afternoon I had the car. My husband said that I mqde up my mind and bought this car faster than I can decide on new underwear. More
Great Buying Experience We had a very pleasant experience buying a slightly used Jaguar. The sales agent (Nina) was especially pleasant, but everyone we met was helpful and n We had a very pleasant experience buying a slightly used Jaguar. The sales agent (Nina) was especially pleasant, but everyone we met was helpful and nice. More
Very satisfied with the excellent service. I must say how impressed I'm with this dealership. In the service dpt mr Cervantes has to be one of the best . Customer service is great. And most of I must say how impressed I'm with this dealership. In the service dpt mr Cervantes has to be one of the best . Customer service is great. And most of all , the technicians always returned my Jaguar and Rover driving like new! As a consumer I demand the best service and I get it here. Thank you ! More
Excellent Customer Service Very professional and well managed team. Extremely happy with their service and expect to return many times for additional service. Thank you for your Very professional and well managed team. Extremely happy with their service and expect to return many times for additional service. Thank you for your help. BTW. This survey rating site stinks bc it doesn't keep an accurate character count for my 'review' More
Jaguar purchase Great experience! My Sales person was Sheriq. My purchase was easy, professional, and smooth process. I highly recommend this dealership! I drove in Great experience! My Sales person was Sheriq. My purchase was easy, professional, and smooth process. I highly recommend this dealership! I drove in from out of state and would buy again from this dealership! More
bad service They let me to pay for the first service which should be for free and eventhough to let me to pay for the rental car , my car brand new and have full They let me to pay for the first service which should be for free and eventhough to let me to pay for the rental car , my car brand new and have full gruantee on it. More