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Jaguar Land Rover Newport Beach
Newport Beach, CA
183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 183 reviews
February 07, 2022
I have been going to Newport Beach Jaguar Land Rover for 30 years. I have owned at least 15 cars. The Dealership is the best it has ever been. I would not go anywhere else. The service Department is the ver 30 years. I have owned at least 15 cars. The Dealership is the best it has ever been. I would not go anywhere else. The service Department is the very best it has ever been. More
by Margaret Shook
Employees Worked With
Steve Cervantes
February 04, 2022
Great experience !Buying a Land Rover was so easy with Great experience ! Buying a Land Rover was so easy with the help of the friendly staff and knowledgable . Definitely recommended Great experience ! Buying a Land Rover was so easy with the help of the friendly staff and knowledgable . Definitely recommended More
by Armando
Employees Worked With
Rob and Richard
January 11, 2022
Best experience that me and my wife have ever had buying a new car would highly recommend this dealership great service great attitude and very knowledgeable about there vehicles 👍 a new car would highly recommend this dealership great service great attitude and very knowledgeable about there vehicles 👍 More
by Chinohillstransmission
Employees Worked With
Alex
January 07, 2022
Professional, courteous, experienced, willing to go the extra mile. Absolutely no pressure! We were warmly welcomed by our salesman who took time to answer all of our questions about the different models a extra mile. Absolutely no pressure! We were warmly welcomed by our salesman who took time to answer all of our questions about the different models and makes and what would work for us. Once we were ready to test drive a car , he had it moved out of the showroom so we could take it for an extended drive. We decided on the Evoque. Figuring out what are trade-in was worth and the final price of the car was easy and fluid. The entire time spent there was just a few hours. A nice touch was how some of the managers came out to say Hi and to see how are experience was. ( And it’s not like we bought a $150,000 car😁) I can’t say enough good things about are salesman, this was by far the best experience I’ve ever had buying a car and I highly recommend Newport Beach Jaguar/Land Rover. More
by johncarrizosa
Employees Worked With
Amir Kaeni (The best) also I forget the name of the finance manager (very nice)
December 30, 2021
Got my Range Rover back and eventually checked the oil level. Found it had been overfilled by over two quarts. Dumped and replaced myself. Using a different dealership for my service from now on. level. Found it had been overfilled by over two quarts. Dumped and replaced myself. Using a different dealership for my service from now on. More
by hoary2001
Employees Worked With
Steve
October 25, 2021
Beautiful car and wife loves it! The sales process started off with a few bumps related to miscommunication between the sales team members, but when the GM Rob Bennett got involved, it was smooth sail started off with a few bumps related to miscommunication between the sales team members, but when the GM Rob Bennett got involved, it was smooth sailing and transparency from there on out. Could not be happier with Rob and his desire to create relationships, not just sell cars. The cars are amazing, but service is just as important, and Rob gets it. He is a big part of the reason I will remain a loyal Rover and Jaguar owner for years to come. More
by Pittsburger11
Employees Worked With
Rob Bennett
August 05, 2021
Land Rover Sold us a Lemon that has been in the shop for 4 months out of the last year. Had to rent a car for 7 weeks when it broke down in Nor Cal and we had to pay for it out of my pocket. We Never got re 4 months out of the last year. Had to rent a car for 7 weeks when it broke down in Nor Cal and we had to pay for it out of my pocket. We Never got reimbursed from the dealership or Land Rover. If a car keeps breaking down you would expect and hope that the company would find a solution and help out! Have emailed the GM Steve multiple times and never got an email or call back. Bad customer service from top to bottom. More
by ValerieG
Employees Worked With
Jeff and GM Steve
June 17, 2021
WARNING they are stealership5 star for Sales but WARNING they are stealership 5 star for Sales but NEGATIVE star for finance Sold my car 5/29/21 and as of today 6/17/21 still haven't received my e WARNING they are stealership 5 star for Sales but NEGATIVE star for finance Sold my car 5/29/21 and as of today 6/17/21 still haven't received my equity check. Called Finance Manager and they gave me a bunch of excuses with no definite answer when they will cut the check. This is my 3rd LR, LR Pasadena cut me the equity once I sold the car to them on spot. BE WARNED! More
by kyoko
Employees Worked With
Hornburg Marketing
