Jaguar Land Rover Ocala

Seamless, once we agreed to price/terms. Zach went above and beyond with delivery. Matt , financing,made process easy. Zach went above and beyond with delivery. Matt , financing,made process easy. More

The customer service is always good! I like the service videos they send to you via text message when your car is being serviced to make you aware of any issues. Very informative! I like the service videos they send to you via text message when your car is being serviced to make you aware of any issues. Very informative! More

Friendly service. No pressure during the sale. A suggestion would be to disclose the small details. Our car was missing the original floor mats. No pressure during the sale. A suggestion would be to disclose the small details. Our car was missing the original floor mats. More

Service was completed in a reasonable amount of time for the quoted price. Only complication was scheduling. I wanted to obtain and estimate on cost and time prior to scheduling however with the Land Rove the quoted price. Only complication was scheduling. I wanted to obtain and estimate on cost and time prior to scheduling however with the Land Rover phone system it was difficult to get connected to a service advisor. It had to call 3 separate time before I was able to connect with an advisor. More

Our appointment time was scheduled for 9am for our annual service. Tire rotation, oil change. We requested a diagnostic on the heat issue. The appointment time took almost 5 hours. We live an hour away so th service. Tire rotation, oil change. We requested a diagnostic on the heat issue. The appointment time took almost 5 hours. We live an hour away so this took us from 8am to 4pm for service. Then, per usual, you get the entire packet of items that they say are wrong with your vehicle; the total for this came out to $17,000, mind you the car is 10 years old with >100,000 miles. Which is absolutely criminal. Especially since the night prior to my appointment at 7pm I received a call from the dealership asking to purchase my vehicle. So clearly there is something skewed. You want to purchase my 10 year old, 110,000 miles vehicle that is not worth $17,000? Or are your prices and diagnostics incorrect? We will be servicing the vehicle ourselves from now on. Whether or not it saves us money, it will save time and mental anguish. This is the reason people hate car dealerships. More

Excellent service. Zach and Kenney did a great job and went out of their way to make things work. Zach and Kenney did a great job and went out of their way to make things work. More

Dealership was easy to find. Very helpful and knowledgeable staff. The Dealership was super clean Very helpful and knowledgeable staff. The Dealership was super clean More

I inquired by texting about a 2023 vehicle on the lot. Jenn immediately responded and ask if we could talk. Jenn is an excellent representative for your dealership. Jenn was professional, warm disposition Jenn immediately responded and ask if we could talk. Jenn is an excellent representative for your dealership. Jenn was professional, warm disposition, friendly, and easy to work with. I was most impressed with her knowledge of the mechanics of the purchased vehicle. I bought the vehicle the next day. We will purchase another vehicle from her in the future since we trade out vehicles for our transportation company A Candies Coachworks, Inc. in Gainesville, Daytona Beach, and Jacksonville. More

Punctual and efficient scheduled service on my 2024 RR Sport. 8am appointment, out at 10am! Really appreciate that! Just hoping that the "detail" department would add vacuuming under the mats to the s Sport. 8am appointment, out at 10am! Really appreciate that! Just hoping that the "detail" department would add vacuuming under the mats to the service. More

Cracked windshield - repaired in a timely manner and I was kept informed by Brandon was kept informed by Brandon More