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Jaguar Land Rover Parsippany
Parsippany, NJ
503 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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503 Reviews of Jaguar Land Rover Parsippany
March 02, 2026
A fantastic service experience thanks to MICHAEL BARBONE ! He were incredibly knowledgeable, explained everything clearly, and kept me updated throughout the entire process. He truly went above and beyond t ! He were incredibly knowledgeable, explained everything clearly, and kept me updated throughout the entire process. He truly went above and beyond to ensure my vehicle was serviced properly and I felt completely confident with the repairs needed. Highly recommend . More
by Moe
Employees Worked With
MICHAEL BARBONE
January 24, 2026
Dennis was outstanding, he went the extra mile to show my husband and I everything possible. Thorough , honest , hospitable, his attention to detail was unmatched. It was the best experience we ever had purc husband and I everything possible. Thorough , honest , hospitable, his attention to detail was unmatched. It was the best experience we ever had purchasing a car . Thank you Dennis for making us Range Rover fans ! More
by Cbreitweiser
Employees Worked With
Dennis @ Paul Miller
October 14, 2025
Chad was the salesman that I dealt with. He was great to work with and was very open during negotiations with his manager. I would recommend him as the salesman to work with him at Paul Mill He was great to work with and was very open during negotiations with his manager. I would recommend him as the salesman to work with him at Paul Miller Land Rover at Parsippany. More
by Four2699
Employees Worked With
Chad Drake
October 13, 2025
The best car purchasing experience we’ve ever had. Chad was extremely helpful and was able to help us complete the transaction very quickly! We highly recommend!! Chad was extremely helpful and was able to help us complete the transaction very quickly! We highly recommend!! More
by cdully
Employees Worked With
Chad
August 15, 2025
We placed a deposit on a used Lincoln Navigator on 8/8/25 and were told it would be ready for pickup by Tuesday, 8/12/25. I confirmed we’d be there Friday morning, 8/15/25 at 9:00am, and was assured the vehi and were told it would be ready for pickup by Tuesday, 8/12/25. I confirmed we’d be there Friday morning, 8/15/25 at 9:00am, and was assured the vehicle would be ready and waiting. Given their own timeline, the inspection and prep should have started no later than Monday. Instead, we received a call on Thursday, 8/14/25 informing us of an issue with the tilt steering—fine, things happen. But just hours later, we were told the tires wouldn’t arrive until Monday, 8/18/25. They had a full week to order tires and waited until Friday afternoon to let us know we couldn’t take delivery. For a high-end dealership, this level of disorganization and lack of communication is unacceptable. If you’re expecting a smooth, professional experience, look elsewhere. We were met with delays, last-minute updates, and a clear lack of urgency or customer care More
by bobnjackielynch
Employees Worked With
Barbara & new car sales manager
April 19, 2025
Excellent service love the location tooooo good. I like the sales team very much friendly and understanding . They put them as customer and handle it. BERBARA SHE IS SOO CALM AND FRIENDLY. I like the sales team very much friendly and understanding . They put them as customer and handle it. BERBARA SHE IS SOO CALM AND FRIENDLY. More
by kabir
Employees Worked With
BERBARA
April 12, 2025
Avoid This Dealership – Dishonest and Unhelpful! We purchased a Certified Pre-Owned Mercedes Benz from this dealership, expecting reliability and peace of mind. Instead, I was sold a car with a rust We purchased a Certified Pre-Owned Mercedes Benz from this dealership, expecting reliability and peace of mind. Instead, I was sold a car with a rusted muffler and a damaged axle – both serious issues that should have been addressed before putting the car on the lot, especially under a “certified” label. To make matters worse, the rear door didn’t open from the inside, which is a safety concern. It took them 9 days to fix that one issue alone, during which time they refused to provide a loaner vehicle or even offer credit for a rental. When I brought up the rust and axle problems, they refused to fix them – no accountability whatsoever. It’s clear this dealership cares more about making a sale than ensuring customer safety or satisfaction. When I brought the rust and axle issues to their attention, they refused to take responsibility or fix them, even though this was supposed to be a certified vehicle. I feel misled, disappointed, and taken advantage of. This experience has been unacceptable from start to finish. I strongly advise anyone considering buying here to think twice and look elsewhere. More
by Ramezayoub
Employees Worked With
Don’t remember
February 24, 2025
A fantastic service experience thanks to MICHAEL BARBONE ! He were incredibly knowledgeable, explained everything clearly, and kept me updated throughout the entire process. He truly went above and beyond t ! He were incredibly knowledgeable, explained everything clearly, and kept me updated throughout the entire process. He truly went above and beyond to ensure my car was serviced properly and I felt completely confident with the repairs needed. Highly recommend . More
by Moe
Employees Worked With
MICHAEL BARBONE
