
Jaguar Land Rover Parsippany
Parsippany, NJ
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496 Reviews of Jaguar Land Rover Parsippany
July 7, 2015 service appointment I had my six-month or 6,000 mile service due. Although I had put on only half the miles, I brought the Range Rover Sport HSE in to have the oil chang I had my six-month or 6,000 mile service due. Although I had put on only half the miles, I brought the Range Rover Sport HSE in to have the oil changed, the wiper blades replaced, the mysteriously self-opening rear hatch inspected, and an occasional odd clunk when shifting from park into reverse examined. Everything was efficiently done in one day and they actually found the cause of the rarely encountered mysterious rear hatch opening - a faulty switch, which they replaced under warranty The odd clunk did not make itself heard again, nor were there any computer codes found relating to it, and the transmission shifted properly (never a problem) so we will wait to see if it recurs. They cleaned the truck and everything seems to be in proper order. Nice, competent job, highlighted by excellent communication. More
quality service The Service dept pays attention and treated us well. They kept us informed and confirmed with us before doing any work that would cost us extra. Exact The Service dept pays attention and treated us well. They kept us informed and confirmed with us before doing any work that would cost us extra. Exactly what i'd expect from a high-end dealership. More
Service Experience My service experience was completely excellent. Stanley made my service completely convenient and he made sure I was completely satisfied. He was a My service experience was completely excellent. Stanley made my service completely convenient and he made sure I was completely satisfied. He was a complete pleasure to work with and I look forward to future dealings. More
Service review Excellent service, my car is on time and cleaned and prepped for pick up. Paul Miler service managers are always friendly and willing to please. Excellent service, my car is on time and cleaned and prepped for pick up. Paul Miler service managers are always friendly and willing to please. More
2012 Evoque Service All the employees at this location have always been very friendly and knowledgeable. The dealer provides a welcomed area to wait if needed. I brough All the employees at this location have always been very friendly and knowledgeable. The dealer provides a welcomed area to wait if needed. I brought the car in for an oil change and check engine light. The light was caused by a faulty fuel pressure regulator that was replaced at no expense as vehicle was still under warrantee. More
Best Land Rover Dealership As usual their service was top notch as expected. In and out in the desired time... No extra problems or charges A great experience and another reaso As usual their service was top notch as expected. In and out in the desired time... No extra problems or charges A great experience and another reason why I lease from Paul Miller More
dealer service great and fast quick friendly. they were very solution oriented. accommodating and helpful. went out of way to provide options very happy with the great and fast quick friendly. they were very solution oriented. accommodating and helpful. went out of way to provide options very happy with the experience More
Oil change with class & change to spare Scheduled my regular oil change with Paul Miller Land Rover in Parsippany. Stanley handled the details & paperwork, and as usual was his cheerful prof Scheduled my regular oil change with Paul Miller Land Rover in Parsippany. Stanley handled the details & paperwork, and as usual was his cheerful professional self. All went smoothly, the advertised special with synthetic oil was honored, car washed & I was on my way shortly thereafter. Excellent service with a smile. I highly recommend this facility! More
Parts/labor expensive, but customer service A+ While the high cost of parts and labor result in customers going elsewhere with their older model Land/Range Rover vehicles, the customer service the While the high cost of parts and labor result in customers going elsewhere with their older model Land/Range Rover vehicles, the customer service there is second to none. Specifically, Mike Barbone is an asset to your organization and he should receive praise for the care that he shows to the customer. Great job in hiring him. The challenge is how to keep him motivated to stay there. More
Professional ! I had my car in for a recall and an other item, It went very smooth. very good dealership to work with for buying and servicing I had my car in for a recall and an other item, It went very smooth. very good dealership to work with for buying and servicing More