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Jaguar Land Rover Sacramento - Service Center
Sacramento, CA
25 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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25 Reviews of Jaguar Land Rover Sacramento - Service Center
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Verified Customer
Helpful June 08, 2023
The dealership was more than helpful with servicing my vehicle. I was very impressed with the communication and quick service! Oh and they washed my car as a kind gesture. I was treated so well that after vehicle. I was very impressed with the communication and quick service! Oh and they washed my car as a kind gesture. I was treated so well that after one visit I feel a loyalty to this dealership! More
by JEN.F
Employees Worked With
Steven
June 02, 2023
Great customer service from the second I walked in the door the even after getting into my new vehicle. door the even after getting into my new vehicle. More
by JOE.WILLFIX
Employees Worked With
May 31, 2023
Great customer service at Rocklin location. Austin is great person to deal with, definitely will come back Austin is great person to deal with, definitely will come back More
by SANDHU.2007
May 30, 2023
I am very happy with the service center at Sacramento Jaguar. I had my vehicle towed with a suspension problem, and they had the whole front suspension replaced within a week. Lots of clear follow up f Jaguar. I had my vehicle towed with a suspension problem, and they had the whole front suspension replaced within a week. Lots of clear follow up from Steven also which was very much appreciated. More
by lustillmak
Employees Worked With
Steven Munoz
May 27, 2023
I have been requesting the GPS system in my car be updated since the first after purchase visit. I've been told - "the system is the most current version; you're probably entering the information inc updated since the first after purchase visit. I've been told - "the system is the most current version; you're probably entering the information incorrectly; I've tried it and it worked for me; there's nothing wrong with the GPS system." I've requested the passenger side door molding be secured down. I was told there's nothing wrong with it. When I make an appointment, the service clerks call and tell me I don't need an appointment as it's not time yet, or discourage me from an appointment. My appointment this week, was the first time I've been listened to and heard. Taylor "discovered" that my GPS system is not up to date. (Surprise!) He told me how to go on line and update it. Sadly, I had to pay $120 for the update because it wasn't within 6 months of purchase. Happily, it is not working. So, for all this time, I could have had the updated system, installed under warranty, but because your personnal chose to disregard my requests, it cost me an additional $120. More
by THELLISROSE
Employees Worked With
Taylor Otto
May 26, 2023
Taylor was great. Kept me up to date through the whole process. Thank you, Taylor. Kept me up to date through the whole process. Thank you, Taylor. More
by EVERYBODYLOVESLEELO
