Jaguar Land Rover San Juan

Terrible experience! Will never consider or even recommend purchasing with this dealership. After hours of trying to finalize a deal with a new vehicle, I was told the vehicle had been sold to anoth recommend purchasing with this dealership. After hours of trying to finalize a deal with a new vehicle, I was told the vehicle had been sold to another costumer. My bank had finalized all transactions and was in the process of sending payment to the dealership for the vehicle when I was told the vehicle was no longer available. Victor Silva spoke to my financial institution and gave his word that the vehicle was available for purchase and that no other negotiations were in place. Victor Silva did not hold up to the end of the bargain. I understand there is currently a high demand for vehicles but this should never be standard practice. The car salesman JC Moreno was extremely helpful and professional. Unfortunately, because of Victor Silva, the salesman lost a sale and his commission. More

Purchased a 2022 range rover sport in July. Spent over 100k on vehicle. Been in the the shop for the last month. Extremely unhappy with service. No expected date for return of vehicle from service departm 100k on vehicle. Been in the the shop for the last month. Extremely unhappy with service. No expected date for return of vehicle from service department. No-one can even tell me what is wrong with the car. Each time they have returned my "fixed" car, the engine warning light comes on along with every warning imaginable as soon as the car is started. Complete nightmare. Terrible communication. More

Worst Customer service!!!!! Took my Jaguar F-pace for an oil change and my sunglasses were Stolen. Call to complain and Lady in the phone told me your wasting your time with me complaining you need to speak oil change and my sunglasses were Stolen. Call to complain and Lady in the phone told me your wasting your time with me complaining you need to speak with the Manager so I spoke with the Manager and he told me he didn’t believe my glasses weren’t stolen there. That he’s tech guy wasn’t there so he could check the Cameras still tomorrow. And then said so this happen yesterday and you barley notice. Like if I was lying or making the thing up. I mean very rude so basically he couldn’t do anything. Never will I ever buy a car there at San Juan Jaguar planning on trading my vehicle so I don’t have to go there again. More

They have the WORST customer service at this dealership. I wouldn’t even give them one star! They are always rushed and misinformed. It is always terrible. My next car will definitely not be bought at this I wouldn’t even give them one star! They are always rushed and misinformed. It is always terrible. My next car will definitely not be bought at this dealership More

I was helped by Efrain Ameca a reliable Sales associate, overall Excellent service & professional environment followed with dedicated staff who want to help you find the best deal for your business, custome overall Excellent service & professional environment followed with dedicated staff who want to help you find the best deal for your business, customer service is everything for me so as long as they continue their excellent service Ill stay loyal to range rover 👍🏼👍🏼 More

My last service was excellent. I requested new tires last minute and was accommodated. The car ready when promised and was spotless. It has never been that clean since I have owned it. Thanks minute and was accommodated. The car ready when promised and was spotless. It has never been that clean since I have owned it. Thanks More

New car buy Dealership is awesome. Humberto found the perfect new car for my wife and I. We have always received great service on our first Landrover at San Jua Dealership is awesome. Humberto found the perfect new car for my wife and I. We have always received great service on our first Landrover at San Juan: Annabelle is really professional. More

Thanks to Walter i had a great experience with him. He is very helpful and professional. I am very happy with my new Range Rover. is very helpful and professional. I am very happy with my new Range Rover. More

Always awesome service! I have nerve had an issue with getting in and out of there quickly! I went in for my key replacement which was covered under my extended warranty and I have nerve had an issue with getting in and out of there quickly! I went in for my key replacement which was covered under my extended warranty and I was able to get it the same day! Annabelle is always quick to respond and is on top of her job! More

We had a great experience salesman Beto Orezza 100% with service is our first LR I been driving European cars last one Audi ❤️Land R service is our first LR I been driving European cars last one Audi ❤️Land R More