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Jaguar Land Rover Schaumburg

Schaumburg, IL

4.8
1,509 Reviews
Land Rover Schaumburg | For A Great Experience Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served. Land Rover Schaumburg | A Zeigler Auto Group Company
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920 W Golf Rd

Schaumburg, IL

60194

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Showing 1,509 reviews

February 13, 2022

Very rude and unprofessional, was told one price from a service employee then returned to be told by another it would be an extra 200$ , when I said I wasn’t going to pay an extra 200$ for a “ check engin More

by IDONTKNOWHELI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Alvar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruby Ilyayeva, Christian Csavoy
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

February 12, 2022

Every time I call from the person who answers the phone , to the actual department I’m looking for they are all so nice and helpful and go above and beyond to answer my questions More

by toddreschke
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hunter Spitzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Robles
February 11, 2022

It’s my favorite Jaguar dealer , professional work and good communication, I will to this dealership next time More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Csavoy
February 09, 2022

The screen in my main counsel has been altered since I got my car back. I reached out to my service advisor the next day and did not receive any response. It’s now stuck in a tilted back position and that More

by JENNIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlo Alvar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

February 08, 2022

The service at Jaguar Shaumburg was excellent. The staff is always kind with quick respone. More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva
February 08, 2022

Even though with the set appointment, the diagnosis took longer than expected but Stephen Talarico was very helpful in explaining all the issues with the car. More

by Asad.ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruby Ilyayeva, Stephen Talarico
February 08, 2022

Haven’t had any issues location is clean and service is quick do not make customers wait long, very polite with their customers. More

by ANNETTE.ALICEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Talarico
February 08, 2022

We flew down to purchase our Land Rover, and after I explained I was going to fill out a credit form, because we were paying cash. Tom became rude, and walked us to the finance office, and we never say More

by pfrench0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Licata
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Guizar
Jun 24, 2023 -

Jaguar Land Rover Schaumburg responded

We want our clients to have the best experience, we apologize for not delivering on that for you. Please reach out to me directly via email at JohnNelson@Zeigler.com to discuss further. -John Nelson, General Manager

February 08, 2022

The vehicle was serviced & is running great again. Carlo Alvar was very informative upon our arrival & did so until vehicle was completely repaired. Thank U More

by BLANCAOLVERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Csavoy
February 08, 2022

Overall service was great.For the vehicle interior Overall service was great. For the vehicle interior cleaning though was not sure if it was done properly. I didn’t see any difference before and afte More

by KAUSTUBH.DHIRDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlo Alvar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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