
Jaguar Land Rover Schaumburg
Schaumburg, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday Closed
Sunday Closed
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Very rude and unprofessional, was told one price from a service employee then returned to be told by another it would be an extra 200$ , when I said I wasn’t going to pay an extra 200$ for a “ check engin service employee then returned to be told by another it would be an extra 200$ , when I said I wasn’t going to pay an extra 200$ for a “ check engine light “ rude comments were made between employees about me More
Every time I call from the person who answers the phone , to the actual department I’m looking for they are all so nice and helpful and go above and beyond to answer my questions to the actual department I’m looking for they are all so nice and helpful and go above and beyond to answer my questions More
It’s my favorite Jaguar dealer , professional work and good communication, I will to this dealership next time good communication, I will to this dealership next time More
The screen in my main counsel has been altered since I got my car back. I reached out to my service advisor the next day and did not receive any response. It’s now stuck in a tilted back position and that got my car back. I reached out to my service advisor the next day and did not receive any response. It’s now stuck in a tilted back position and that isn’t even why I brought my car in. The reason I brought my car in (squeaky brakes) was checked out, but inconclusive. They have squeaked every single day since I got my car back 2 weeks ago. I will likely take my car to a different service center for another opinion. More
Even though with the set appointment, the diagnosis took longer than expected but Stephen Talarico was very helpful in explaining all the issues with the car. longer than expected but Stephen Talarico was very helpful in explaining all the issues with the car. More
Haven’t had any issues location is clean and service is quick do not make customers wait long, very polite with their customers. quick do not make customers wait long, very polite with their customers. More
We flew down to purchase our Land Rover, and after I explained I was going to fill out a credit form, because we were paying cash. Tom became rude, and walked us to the finance office, and we never say explained I was going to fill out a credit form, because we were paying cash. Tom became rude, and walked us to the finance office, and we never say him again. We told Tom we didn’t want any warranties, and after Luis starting going over our documents he was pushing all the things we didn’t want. We made it clear that we wanted to make our purchase, and get on the road to get home before night. We spent 2 hours telling everyone we didn’t want anything extra, and that didn’t seem to matter. Then they tried adding a $1000 to our deal we had, and we caught it after we got home. We called, and let them know, and it took 2 weeks to resolve. I wouldn’t recommend anyone to this business. Very disappointed. More
The vehicle was serviced & is running great again. Carlo Alvar was very informative upon our arrival & did so until vehicle was completely repaired. Thank U Alvar was very informative upon our arrival & did so until vehicle was completely repaired. Thank U More
Overall service was great.For the vehicle interior Overall service was great. For the vehicle interior cleaning though was not sure if it was done properly. I didn’t see any difference before and afte Overall service was great. For the vehicle interior cleaning though was not sure if it was done properly. I didn’t see any difference before and after and the few dirt spots were still as it is after cleaning More