John Nelson

"Service was excellent by sales team and finance..."

- Robles92 Verified Customer

Service was excellent by sales team and finance department. A smooth transaction and I will look to buy from this dealership again in the future.

Helpful 0

Report | Print

It is always a pleasure doing business with Land Rover Schaumburg. John Nelson, Manager and Patrick Lecinski, client advisor, go above and beyond to make the customer happy! I would highly recommend....Great people to do business with!

Helpful 0

Report | Print

"Carlo and Hunter were great and very helpful. Also, the..."

- Dixon123 Verified Customer

Carlo and Hunter were great and very helpful. Also, the manager is great. I am glad to be a part of the Schaumburg Jaguar family. I am looking forward to doing future business with the great staff there.

Helpful 0

Report | Print

"we bought 3 range rovers at the time we were charged 2500..."

- SUNNY.SSTRUCKING Verified Customer

we bought 3 range rovers at the time we were charged 2500 to hold the trucks we were buying no refund yet asked so many times and suppose to get our rims coated black also asked so many time no response

Helpful 0

Report | Print

"Service department was not honest with me about work that..."

- YVT6195 Verified Customer

Service department was not honest with me about work that needed to be repaired. My service visits with false results both times. Firestone, information of wheel alignment was proff that service at Schaumburg did not give me a true reading of alignment. I complain to John, Raul about the situation, was at service yesterday got a incomplete reading Steve in service tried to compromise a incomplete reading I did not except it cause reading was in red. So Raul got involved the Alignment reading came back a second time serviced in Green. But I was not sure if work was completed. So this morning I took my 2016 QX80 to Berman infinity in Chicago the Alignment reading came back incomplete again saying the left rear was not in specification so Berman did the third Alignments on the Same vehicle. I have all Alignments from Landrover, Berman, Firestone. Berman got it right. At my expense. This problem was notice first day of purchase and Landrover service department is terrible maybe cause it's not a Jaquar, or Rangerover 1. Steve in service need more training in customer service. Bad 2. Raul ast sale Manager exspessed to me he was not knowledgeable on service work. But need to understand being in charge, failed customer service falls in his responsibility as being a manager. Never tell buyers that you not sure of auto care when people spending there hard earn money. Can't say everyone receives bad service but I did!!!! Apples don't fall far from the tree If you no what I mean.

Helpful 0

Report | Print

"We love our new Land Rover! Nick was a fantastic sales..."

- Pete.casady44 Verified Customer

We love our new Land Rover! Nick was a fantastic sales guy who listened to our needs and delivered! We would recommend Zeigler to anyone looking for a new car!

Helpful 0

Report | Print

It was a great pleasure working with John Nelson and Jacqueline Easley. Amazing people, very helpful and friendly. They really care about their customers and will do everything to make sure you are satisfied.

Helpful 0

Report | Print

"No pressure environment and our personal experience was..."

- MICHAEL.EESLEY Verified Customer

No pressure environment and our personal experience was extremely positive. With the advanced technical components in the new Range Rovers we were pleased that Adam Reed provided an exceptional tutorial on our purchase.

Helpful 0

Report | Print

"I was quite pleased with the service. Everyone was..."

- teddee63 Verified Customer

I was quite pleased with the service. Everyone was pleasant to deal with. The work was done efficiently The service agent was very thorough and explained everything

Helpful 0

Report | Print

"Best car buying experience by far! Was able to do..."

- NAOMITVILLA Verified Customer

Best car buying experience by far! Was able to do everything virtually and Mike handled everything else I was able to come in and sign everything which made the process seamless!

Helpful 0

Report | Print