Land Rover Schaumburg - Service Center
Schaumburg, IL

603 Reviews of Land Rover Schaumburg - Service Center
Professional, nice area to use as a work space while I waited. Friendly staff- everyone acknowledged me over the 5 hours I was there waiting for my service to be completed. There were no loaner vehicles s waited. Friendly staff- everyone acknowledged me over the 5 hours I was there waiting for my service to be completed. There were no loaner vehicles so it was a little inconvenient being there from 9am-2pm without an opportunity to get lunch More
Schaumburg Service Department was very professional, attentive, and truly understands the meaning of customer service. I had a very pleasant experience with the Schaumburg team attentive, and truly understands the meaning of customer service. I had a very pleasant experience with the Schaumburg team More
Carlo and Hunter were great and very helpful. Also, the manager is great. I am glad to be a part of the Schaumburg Jaguar family. I am looking forward to doing future business with the great staff there. manager is great. I am glad to be a part of the Schaumburg Jaguar family. I am looking forward to doing future business with the great staff there. More
I have been to the service department for alignments , new tires and oil changes . The experience has been excellent each time I have been there . The staff is very knowledgeable and helpful . Just a grea new tires and oil changes . The experience has been excellent each time I have been there . The staff is very knowledgeable and helpful . Just a great experience every time . More
We had a few challenges with the accessory installation, but Ruby’s professionalism made it an excellent experience regardless. Very happy with the dealership and the folks I worked with. but Ruby’s professionalism made it an excellent experience regardless. Very happy with the dealership and the folks I worked with. More
First time I ever use this place and It will definitely will be the Last time too. Extremely over priced and just disgusting pricing. 374$ just to tell me that my backup camera needs to be replaced which I will be the Last time too. Extremely over priced and just disgusting pricing. 374$ just to tell me that my backup camera needs to be replaced which I knew from the beginning and reprogram a computer for the mirror sensors. That’s just ridiculous. then they charge for every diagnostic they give which they NEVER MENTION until you get your bill of course. More
I waited over 5 days before I was contacted by a representative. Had to contact my salesman to expedite the response. Once contacted, the service has been great. representative. Had to contact my salesman to expedite the response. Once contacted, the service has been great. More
Excellent service, fast turnaround and easy to engage with. Good explanation of pricing and diagnostic. I’d grade my service a+. I will definitely return. with. Good explanation of pricing and diagnostic. I’d grade my service a+. I will definitely return. More
Great services, very friendly at reception. Timely update for service progress. Clean the car very nicely. Car functions perfectly now. Hope this level of services continues for service progress. Clean the car very nicely. Car functions perfectly now. Hope this level of services continues More
Definitely too short test routes. To high pressure on the transaction.I was looking for some different items inside .The licensee plate in front has been screwed on unevenly.You can’t put a plate on a car th transaction.I was looking for some different items inside .The licensee plate in front has been screwed on unevenly.You can’t put a plate on a car than costs 80000 $ . But overall I m happy with the car. More